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August 2024 by Noor Hat
She’s always try to make you buy boxes from there even if you have brand new boxes they will say we recommend you to buy our boxes sorry my box is good condition answer we can’t take it you have to buy our box or sorry we can’t take it.
Also I will escalate my experience with UPS headquarters because upon approval there’s terms that all franchise should follow but I don’t see that at all .
Thank you
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August 2024 by Jin Hwang
They do their job right and efficiently. Not many mailing stores do. Respect to these ladies here (haven't seen a male in there so idk).
Thanks to the team.
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June 2024 by J B
When a business opens their doors to the public I would think they are going to serve customers, this place has employees hoping no one comes. Printers are on but I was told that they would not print from the web, only copies…. What…. Frustrating.
I believe she just didn’t want to help. Just quit lady, get another job a job that you actually like.
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June 2024 by Anne Slaymaker
I’ve had much better experiences at other UPS stores. The customer service here was very rude, curt, and unpleasant for no reason.
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June 2024 by Tony Doytchinov
Bad customer service
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May 2024 by Estefani Cruz
Always a great experience coming into the store, especially with the help of Lesly
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May 2024 by Rachel Kozlowski
The girls at this location are amazing! They’re super helpful and they always make sure everything is taken care of!!
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May 2024 by maxim oshurkov
I came to the store almost by closing time, the staff was very unhappy with this. They were rude and unfriendly.
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April 2024 by Debbie Kodner
They are so helpful and very knowledgeable! The one in park ridge dosent have time for u!
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February 2024 by Robin
I come here frequently to ship out my artwork to clients and customers locally/nationally and I’m glad that my experience here has been nothing short of excellent. Ruben is always helpful and mindful about things to help make the shipping of my art that much better; he wants to ensure that the art that is sent out arrives to the client’s hand safely and in perfect condition. I’ve never had a client of mine complain about shipping and they’ve always received their art in perfect condition. Thankful that you guys have a mindful and driven associate like Ruben.Edit- 1/24/24I visited this location after a long time and I was greeted by Tiffany. She took the time to guide me through the new system and add my updated info to it. I was surprised she knew me by name cause again, I haven’t visited this location in a minute, but it was nice to be known. She asked detailed questions on how I wanted my piece to be shipped out, which I appreciate because it is an exhibition piece and I didn’t want it to be damaged on arrival. She was very detail oriented and I’m grateful for that.
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October 2023 by Delia Galima
Very bad
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October 2023 by Marc Florencio
Twice I would try to make an Amazon return on this place and they would always have an issue with my package. I would go to a different store and they would not have a problem with my package. Staff sounds arrogant and not really customer friendly.
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August 2023 by Maria Dozal
Best service ! They are so nice when i have trouble shipping and
printing.Thank you ladies !
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August 2023 by Beamer L
They charge $2.XX if you didn’t print prepaid label and get it printed (scanned) here. ? that was a first. I double printing a copy is $2, but ?♂️ lol.
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August 2023 by N.F. Wieder
Typically the people at UPS stores are more friendly, but not this one. Very negative experience here.
