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March 2024 by Debbie Kodner
They told me they refill angel perfume when I went in they said no they didnt! When I was at the counter I just wanted to inform the cashier and she started yelling at me!
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February 2024 by Nada Owshana
Marsil from MAC was phenomenal but also the entire store as well went above and beyond to help me. I will definitely be returning back, everyone's knowledge was greatly appreciated and valued.
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January 2024 by Shin
I'm a male, and I wanted to buy a birthday present for a female friend. I knew a product she wanted before, so I asked for it, which they didn't have, but the staff was very helpful and quick to suggest an alternative ? thank you so much!
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December 2023 by Selena Torres
Big selection and very attentive staff ✨
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December 2023 by Hugo Botello
Well kept store
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December 2023 by Carol Jancek
The service was excellent. Huge variety of products. Love this place.
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November 2023 by J Belsie
I just left this location pretty disappointed. I tried exchanging a product that i recently purchased because the concealer did not match my shade, therefore i never used it. I tried exchanging it to my correct shade today though the manager had an attitude and said the product was empty which was absolutely false. She was not helpful nor understanding whatsoever. Soon as the Manager walked away the employee at the register said "I believe you, it doesn't look empty" unfortunately she couldn't do much and i was not able to return this. By far the worst Ulta ive been to.. went to a different Ulta location after and was able to exchange the same product without a problem. DO BETTER.
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November 2023 by zeno Piechovicz
Supper Service!! Thanks !!
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November 2023 by Farhana Ahmad
Good customer service
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September 2023 by Kassandra Dacanay-Washington
As a POC, I find it difficult most times to get help in predominately white serviced stores. This was also the case at Ulta in Golf Mill (my first visit), so I went to Sephora until they closed in Golf Mill. I gave Ulta a second chance (but let me be clear) ONLY for Conrad do I keep coming back. I continue to shop here because he consistently is kind and helpful. Even if I wander into the store, Conrad is walking around and will find people to ask if they need help. My last visit he had a line! I can’t say that about anyone else at that store, for me. I am impressed with his product knowledge overall, but specifically on black/brown products and his ability to shade match what looks flattering on black/brown skin. He is an absolute GEM, and makes me feel like a valued customer and human being. I also brought a friend and patiently waited for him. Conrad, I hope you read this. I appreciate you, I love your makeup, and I hope you know what may seem small (or just doing your job) to you has made a huge impact on me. You are the standard, and the caliber of employee all stores should aim to have. You get 10/5 stars from me.
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September 2023 by D K
By far the worst Ulta I've ever been to. Was returning a couple of items that were clearly sealed and unused and the clerk was examining like I was done type of criminal. I understand theyneed to check items that are returned but she wasextremely rude
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September 2023 by Doris Cerrato
Bad customer service from Jackie I went to ask a question about a coupon I received and she automatically started saying I was complaining and to call Ulta customer service she could not assist at all not even with kind words too bad I had couples of dollars to spend today but not with that attitude drove now to Sephora
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September 2023 by Karen Gray
I ordered for pickup and got great service. Friendly staff greeted me as soon as we walked in. Even had my little furbaby with me ❤️?
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September 2023 by fer Martinez
One of the costumes services he was so rude with us we don't see a sing or NO TASTER and like 5 metres He yelled at us that we can't test the product,,,, the was embarrassed for us
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July 2023 by MJ LEE
I went to the mac corner in the ulta at 1:30 today. I was test lip products on my lips. The female employee sighed and told me to use a brush if I wanted to use a test. But there was only a lip gloss brush. I tried to plan a purchase, but it came out because it was uncomfortable.
