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February 2024 by Kyle Kramer
This location is incredible! Feels like a small family owned shop instead of a big chain. They are not pushy without upselling you with extra maintenance if it's not absolutely needed. The staff has gone way above and beyond for me. I took my car in and was going to be out of town for a week, so someone walked to the AutoZone down the street to pick up a part I ordered there. This place rocks
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December 2023 by Peter M.
It's really hard to find a good and honest Mechanic these days. The Midas shop on Milwaukee Ave. in Niles knocked it out of the park. Professional, honest and reliable! The manager is Great job Midas!
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November 2023 by Living Life no REgrets
The customer service is amazing! I was able to get my car towed there and get the work that needed to be done within the time frame given. Had one slight issue that was resolved later but overall, customer service was good and them being able to provide details and pictures are very helpful!Thank you all for everything!
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November 2023 by Oscar Correa
Great timely service with great knowledge. From the service advisor to the technicians who helped me repair my vehicles.Thank you Team Midas Niles.Services: Exhaust
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October 2023 by Fran Vasquez
I was incredibly impressed with the level of service they provided. Not only did they work efficiently to get my car back on the road quickly, but their customer service was outstanding. They made me feel like a valued customer and went the extra mile to ensure that all my needs were met. I truly appreciated their attention to detail and the priority they gave to my fleet car. I can confidently say that this auto shop is a top choice for anyone looking for fast service and exceptional customer care.
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October 2023 by Jacy Kirt
I really appreciate this shop, I wish there was another way to show my gratitude. The customer service isn’t like anything I’ve experienced before. They were super helpful and truly listened to my concerns. I definitely felt like a valued customer and a priority. The service was fast and I can’t say enough how excellent their customer service is. Definitely will be recommending this place to all my friends and family, this will be my go to shop!
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October 2023 by lucky james
Everyone was efficient and professional. Oil change was quick and prices are reasonable. I’d definitely recommend to others.Service: Oil change
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September 2023 by Harrison Browne
I take my cars for the last time to the same Midas location. Service is amazing and customer service is great. They are very respectful and I feel like they care about clients. I am a woman and in other places I could feel that mechanics were trying to take advantage in my lack of car knowledge. In Midas in never happen and I really TRUST them.
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September 2023 by sera niz
Horrible service. Changed the breaks when the breaks were perfectly fine. Never called to consult what they were doing. And then told me it was my fault. Wouldn’t recommend this place if it was the last mechanic shopOn earth.
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September 2023 by Alan Thornburg
nice group of people working here. Went the out of their way to help my parents when they broke down near their shop and didn’t ask for anything in return. Ultimately discovered we needed a new battery and they got it fixed. Thanks allService: Battery
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July 2023 by G B
$88 for an oil change on a basic Kia Optima? Crooks. Left right after & got it done somewhere else for $45.
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July 2023 by Roman Kamilevskyi
I had nail in my Porsche, so I’ve stop by closest to me tire shop. MIDAS “tire shop” damaged my $2500 wheel and all what they offered for me is $100, even this “great deal” was cost me 30 min of negotiation!!! If your employee making mistakes, you have to pay for that, not costumer…unfortunately this is not about Midas
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July 2023 by Bonnie Durkin
I could not be more disappointed in my dealings with this location. First of all, my dealings with David were great. He communicated well and was very professional. I have no issues on the front end.When I went to pick up my car and questioned the bill with the cashier, he could not have been more rude. He talked down to me like I didn't understand supply and demand. His name is Victor Sanchez, and if you have a customer facing role, do NOT hire him. He has no idea how to treat a customer. Because of him I will never go back to this business.Added after original post ... the cashier would not give me his name when I asked. He said "I don't have to". But it was on my receipt, so if he used another persons name, I apologize. I don't think he had the chance to do something that sneaky but just wanted to be clear on the cashier's name.Service: Tires
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July 2023 by Aurel Busu
I went for the alignment, the manager David was very professional and open to my desire to fix the car. Even if they stayed behind schedule, they did a very professional job.Thanks David,I definitely recommend the place.
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May 2023 by Anetta Bani Hani
I take my cars for the last time to the same Midas location. Service is amazing and customer service is great. They are very respectful and I feel like they care about clients. I am a woman and in other places I could feel that mechanics were trying to take advantage in my lack of car knowledge. In Midas in never happen and I really TRUST them.Services: General repairs & maintenance