Just got done talking to service counter at Niles. The counter person was short and quick to boot me off the phone. Won't be using Johnstone anything anymore.
June 2022
Great employees who know their store very well. They were extremely helpful. Great stock of many tools that have enabled me to get my project done right on a budget.
August 2021
Customer service is horrendous at this location. I had several problems with my account online and it took almost a week for them to get back to me. I had two issues and turn around time for both was about the same.