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August 2023 by Falasha GODSQB Reaves
This company used to be so reliable now they don't answer the or emails and shipping is taken forever and on top of that they always out of stock this my last order placing with them. I am a loyal customer I have been with them for 6years but that's it.
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July 2023 by Chelsey F
Placed one successful for order with them. Tried to place a second order and never received a confirmation number or my order!!!! They don’t answer their phone no one is at the brick and mortar store and they don’t answer instagram dms either.. there is no way to contact them at all! Now I have to dispute the charge when I just wanted my order.
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March 2023 by Chatalle Smith
Ordered 2 Dax Edge Wax and received only 1. No one replies to emails so money wasted on a product I didn’t even get.
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December 2022 by Jenica Thibodeaux
Nice price. But my problem is I ordered on Dec 14, 2022. I contacted them on Dec 26,2022 via to get an update on when my order was going to arrive. A day later received an email stating my order was under review.. called them ...no answer. Received another email stating MY ORDER WAS CANCELED AT MY REQUEST¿! When did asking for an update turn into a requested cancel by customer¿
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October 2022 by Diana Stafford
Placed an online order 9/29. Called today 10/28 only to be told they don’t know why my order wasn’t shipped and there is no way for me to recieve my order at this time. When I asked the representative why she then went on to say they don’t have the items I ordered. So if I didn’t call to check, no one would’ve contacted me to tell me anything but they sure did take my money for the items. In the end I was told that I’ll be refunded but I’ll never order from them again. Poor communication and inability to fulfill orders. ?️
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September 2022 by Hamid Ashari
Don't order from this site. They substituted all of the items in my order for different products altogether. After 3 days of trying, I am beginning to think they will never answer the phone, nor emails. I have now given up. Lesson learned - never order from here again. Now to see if I can dispute the charge with my credit card company.
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August 2022 by Nikki B.
If I could give ZERO stars, I would!!! NEVER, EVER shop with Hair to Beauty!!! I placed an order for passion twist crochet braid hair that I NEVER received!!! These SCAMMERS created a UPS shipping ticket & sent me the tracking number...but they NEVER sent my order to UPS!! I called after the date passed that I should have received my order & all they did was give me a run around of LIES!!! Now they won't answer the phone. I have sent SEVERAL EMAILS requesting a refund & no response from these SCAMMERS!! DO NOT SHOP WITH THIS COMPANY!! They scam you into thinking they have the products you are looking for, take your money & NEVER SEND YOUR ORDER...and you won't get your money back!!!
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August 2022 by Kila S.
I wanted to exchange something and emailed them 10 minutes after I place the order….. I called no answer and all of I sudden I get an email after they shipped the item I’m sure they want to get extra money with a restocking fee but it ain’t that serious….never again will I order from them….take your business elsewhere where you can actually get in contact with a worker.
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April 2022 by OhTwinqie
Despite all the recent bad reviews, I ordered from them without knowing about the reputation they had. I was really scared they wouldn’t send my hair, but they did! The shipping took a while although I paid for 2nd Day Air shipping, (ordered on the 8th and got the hair on the 13th) but the hair still fake in time for my appointment. I emailed them and they got back to me. My order was correct and the hair wasn’t damaged. I’m pleased & happy that they didn’t do me dirty. :)
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March 2022 by Capri
They won’t pick up the phone/respond once they know they messed up, my whole order was damaged and incorrect, I’ve been waiting on a refund and haven’t received it. They won’t even refund me for the entire order even though it was their fault. DO NOT SHOP HERE
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March 2022 by P
LIARS, sent me all wrong items and lied about things in stock or not. Wasted so much money and time with them.and didn’t want to refund me for the mistakes and inconvenience. They ignore your emails and never answer the phone. I wouldn’t recommend them to anyone! Super disappointed
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November 2021 by Dionna James-Jones
No one answered the door not the phone when I came here during business hours
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June 2021 by Shonda Hill
I love them I stopped buying all the pricey wigs at the beauty supply hair to beauty is the place to go the ppl that works there are so nice especially the lady you pick your wig up from (I should know her name LOL)I tell everyone about Hair to Beauty....
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December 2020 by Rosie “R” senkai
Read all the reviews before you order from this site. Especially the negatives review, which are all true. This company Post a fake discount code on their website and when you order they asked that you use your reward points first. When you try to use your discount code, It doesn't apply. All their 10% 15% 20% 25% 30% 35% 40% 50% 55% 60% 65% 70% 75% 80% 90% off are all fake. When you contact them, they tell you that there is nothing they can do. And their hair price keep increasing everyday. Fake fake fake fake ????????????????????.
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November 2020 by Jee Ess
Stay away! BAIT AND SWITCH! I ordered a specific braiding hair, and they sent a partial order of the wrong hair. I notified them, and they asked me to send a picture of the items that were wrong. I did. The. Then they asked for a pic the correct items. I sent it. Visual proof of their error, and they had the audacity to say that the order was correct. Do not, and I repeat DO NOT waste your time.
