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August 2023 by annalise a
really helpful staff. easy mobile app. best bank i ever had! highly recommend :)
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July 2023 by Natasa Paunic
Overall experience is great. Branch office employees in Niles were very helpful, ready to answer all questions. Their mobile app is simple and easy to use.
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July 2023 by Sherry Watkins
Debbie was incredibly responsive and informative. I would recommend her and First American Bank!
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October 2022 by Migdalia Quinones Torres
Hi ya! I just wanted to say that one of your representative by name of Manuel went above and beyond helping me with your new online bank. Kudos to you papito! ?GraciasLia
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March 2022 by Danilo Ljevnaic
This bank helps its clients and when we are in the bank we feel just like at home. Special praise to all employees and of course dear F.S. It is a pleasure to work with you.
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December 2021 by Bob and Barb Mc
I had taken all the required documents to your Niles branch and they scanned them. Four days later I received a letter informing me that First American Bank would not be able to provide this loan because I had not submitted those same documents.I was furious! I got this letter at 5:15 on a Friday night. I called my contact and got voicemail. I yelled at him asking what is going on.The following business day he called me back and said that that is a standard procedure. I told him that was stupid and bad publicity. And I almost pulled the loan out.That left a really bad taste in my mouth.
