Firestone Complete Auto Care, located at 7237 W Dempster St in Niles, IL, has been helping customers since 1926 with a wide range of vehicle services. This one-stop shop offers everything from tire sales to maintenance and repairs, ensuring every vehicle runs smoothly. Customers appreciate the knowledgeable and friendly staff who provide excellent customer service. Many reviews highlight the professionalism and attentiveness of team members, who keep clients updated on needed services and ensure clear communication throughout the process. The commitment to customer satisfaction is evident, as the team goes the extra mile to accommodate schedules and address concerns effectively. The facility is recognized for its reliability and affordability, making it a preferred choice for Niles residents seeking quality auto care. While some customers noted minor areas for improvement, such as facility cleanliness, the overall experience is highly rated. With services like oil changes, brake inspections, and engine repairs, Firestone Complete Auto Care is dedicated to meeting the unique needs of each customer and getting them back on the road safely. Appointments can be scheduled online or in-person, making it convenient for everyone.
Very friendly and did not try to push unnecessary services. VERY happy about that. Don’t like the feeling that they’re out to get every dime out of you. Ready to rip you off the moment you walk in the door.. That was not the case here and I’m very pleased about that
June 2024
I recently made an appointment knowing my car needed a lot of work. Rich provided amazing customer and kept me updated on all the work needed. My car now runs better than when I bought it new! I’ll be back for tires!
May 2024
The technician was very professional. He told me what was needed to be done and how long it would take.
