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February 2024 by zoe S.
I would rate it a 0 if possible customer service is pathetic. In the running gym shoe department there's a chubby Hispanic guy that doesn't seem to helpful he gives attitude and rude when you ask him a question.
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February 2024 by Aaron Hernandez
Dude sold my bred 4s without me even knowing. Backdooring to the max bro
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February 2024 by Bo Arnold
Wasn’t able to shop as a 17 year old because of a new 18+ policy rule? Ridiculous, worker who also told me that was extremely rude. This policy I’ve never heard of wasted my time and gas money. Please fix this issue.
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February 2024 by Steph Gore
They have a pretty cool scanning feature to help customers request shoe sizes. You scan the shoe you’d like to try and you choose the size and color and it asks for your name and color shirt you’re wearing. It will give you an ETA when an associate will be with you. I much prefer this than hunting down an associate to help you. Also, huge store with many items on clearance.
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January 2024 by Patrick Lee
Unfriendly staff and no one provided help. Do not go this location.
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January 2024 by Jeffrey Ptacek
Terrible customer service. Cashier refused to look up my card. Transaction took twice as long as necessary.
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January 2024 by billy bass
Destroyed the fishing. Department . Nobody works there with Angler knowledge. To order what is needed
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January 2024 by Beth D.
If I was able to give a zero star I would. I purchased a rowing machine and paid for delivery. I stayed home from work to receive it between 11a-2p. The delivery time came and went. I called the third-party delivery service and they insist that the delivery window they were provided is 4-7 pm. I called Dick's and they insist the window was 11a-2p. My paperwork says 11a-2p. One of them is not being honest and neither company will stand by their obligation to satisfy the customer. Dick's refused to provide me assistance or refund the delivery fee while still having the product delivered. Dick's customer service told me I had to get a refund from the delivery service. I explained that I had already spoken with the delivery service who insisted they had a different window and they didn't change the delivery window. I have never received such poor customer service. There are other recreation/sports stores as well as online providers to patronize. I would avoid Dick's. They don't care about their customers.
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December 2023 by Christy Janel
Great.!
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December 2023 by mark edingburg
Sporting wear
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December 2023 by Michael Z.
I placed an order for shoes online, and despite them, supposedly having them in the store, the shoes could not be located. Retail associates are hiding items in the store so they can pick them up later, at the cost of them not being available to customers.
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November 2023 by Simona H
Employees had no knowledge about service offered at this location. Not visiting or recommending this location for anything.
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November 2023 by Bassel Azzam
Has the best variance of any sport activity you are up to!
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November 2023 by Timothy Bodkin
Some Bears items 33 percent off
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October 2023 by John Fleming
Didn't have goggles that were clear only dark ones
