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November 2023 by Eli C.
Had a nail in my tire, so stopped in last Saturday. Got in right away (got lucky...they are usually very busy), not only fixed the tire, but double checked them all to find I had overfilled them all.Manager was outstanding & very knowledgeable. Overall excellent experience, I'll definitely be back for future repairs.
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November 2023 by Dave Christiansen
Niles team was great. Went in, got an estimate and they told me to call a day before I needed the tire. Did that, set up an appt and all was taken care of easily!
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November 2023 by Robert Nicpon
Kevin at Cassidy Tires was exceptional! He made my tire shopping experience a breeze. Kevin answered all my questions, offered fantastic recommendations tailored to my driving needs, and provided top-notch service. In less than 20 minutes, I had brand new tires and a smile on my face. Thank you, Kevin and the Cassidy Tires team, for the outstanding service and attention. I couldn't be happier!
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October 2023 by Anthony Czarny
I called first thing needing a tire repair from running over a screw and was told that if I got there quick, they could do it within an hour. WiFi was available so I was able to work as I waited. Job was done in half an hour and I was on my way. Worth the $40. Pleasant staff that communicated well.
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October 2023 by Glen Glen
I was in need of a new set of tires for my vehicle, I always go to Cassidy tires, Kevin was very knowledgeable and helpful in helping me make my selection . Work was done very professionally and was completed at the time promised. I am very happy with my Continental tires and how my vehicle rides now
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October 2023 by Jay E.
Great service the best in Chicagoland -always on top of needs and tire life - always done in timely manner
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September 2023 by Carla Skiba
I was easily able to schedule an appointment. I was given an honest evaluation of my car’s problem and then quick and thorough service to fix it.
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August 2023 by Tom Marcotte
The staff at Cassidy were great! Rich was nice to work with and the Niles shop manager looked out for us. They provided friendly service and tires at a good price. I would highly recommend Cassidy Tires!
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August 2023 by Jan Borowski
Kevin and his team did excellent service. I had appointment they were on time and they changed all four tires and did aligment. Double check everything and i will come back if I will need any work on my car. Thank you!
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August 2023 by IVAN RAMOS
Great service. I was taken care by Carlos. He answered all the questions I had about my car . Oil change was done quickly . He mentioned I needed to get two tires soon, so I will be going back for service.
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August 2023 by amber b
Always great! I've had many flat tires fixed here. Last week, I got a flat tire while driving home, and I called Kevin at cassidy. Kevin is always super kind and helpful. I told him I needed my car asap as I have a small child, and he got me in right away to look at the tire to see if it was repairable. When they determined it wasn't, he got me a new tire the very next day and even helped me make sure my tire warranty claim was complete so I could be reimbursed. They were even able to get me the exact tire I had before, which was important to me. Great service, great place! Thanks so much!
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August 2023 by G Martinez (G Martinez)
Had My 2005 Ford Excursion Limited alinement at Cassidy Tire on Dempster and Harlem in NilesAwesome job drove on the tires for a thousand miles from Chicago to McGaheysville, PennsylvaniaThrough the Pennsylvania turnpike and the tires look like new and there is no straight a ways but tire ware unnoticeableAwesome Job Thanks to Kevin and His CREW!!!!!We will be going there for serviceIt’s been two years and 20,000 miles since that alinement it’s been going good tires still look great.I’m glad they took the time to look at camber and caster and set the toe correctly.
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August 2023 by Kathy Corbett
Cassidy Tire is a pleasure to work with. Kevin did an amazing job getting my car up and running again after a bad encounter with a construction pothole that left me with two flat tires on a busy Saturday. I highly recommend them for your tire and service needs!!
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July 2023 by Lauren G.
These guys have always been very fair whenever something happens to my tires and I'm in the area. I really should just make it my "go-to" place for tires indefinitely. Kevin their rep was super friendly and helpful. Work was done relatively quickly and they were honest and affordable. Didn't try to upsell on things I didn't need but went over a few suggestions for precautionary measures. They patched up my tire for 40.00. I know some people have said you can go elsewhere for free but with it being just down the block from my work location, it was very convenient and glad they didn't try to pull one over my head for being a woman handling car sh** by myself in a nick of time. S/o the the rep who pulled the " it's going to be 2million dollars" joke. We can laugh about it now. A+
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July 2023 by Bob Mildenberger
Excellent service at the store in Niles. The manager guided me into which tires to purchase and why. I was advised tie rods were failing. Replaced as needed. Very fast service and ready on time as promised. I will definitely go back again when mechanical work is needed.
