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March 2024 by Adam Levinson
Super friendly and courteous staff, was not expecting such a great experience at a battery store. Very helpful on various battery and bulb needs, and took my battery recyclables no hassle, thank you!
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January 2024 by Brian Farley
Friendly and very helpful staff
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January 2024 by David Hoffmann
Hard to find batteries were available for immediate pick up. Ordered on-line. Picked up at store within the hour. Customer Service at the store was great during the pick up. Highly recommend.
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December 2023 by Scott Michaels
Should be no stars. Was told I needed a special tool to replace my car battery that they needed to do it for $30. LIECalled auto parts store and was told not needed for my car. STAY AWAY TRY TO SELL SERVICES NOT NEEDED.
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December 2023 by Bottoms Up Vending
Okyline and Sarah where super helpful and kind. Cane out cheaper than what he even originally thought it would be.
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October 2023 by Ramon Otakan
Great service and amicable people who work here!
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September 2023 by Craig Allen
Came in to change battery on a jump pack. Fredy, the store manager, couldn't be bothered. I was the only customer in the store in early a.m. He Immediately said they dont have the battery, without even looking at the pack. Looked it up, went back inside, there's the battery sitting on the shelf.
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June 2023 by Danny Ogoy
Not sure were to start, I'll keep the review short and simple. A simple battery check turned into a 5 day fiasco. Only to find out the battery was bad. One of the managers apologized to me about the short staff and said I would be taken care of with a new battery under warranty. I purchased my battery back in October 2022. I had to buy a new car battery which made no sense. What made the experience more horrible was a Lady that works there gave me a boat battery and was convinced it was my car battery. If I had taken it home, it would've been a 6 day event. I've called customer support and no one is helping. All in all do not buy a car battery here. Stick with an auto parts store. I'm sure their other products are good. This location has ruined my shopping experience with Batteries and Bulbs Plus.
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May 2023 by Gail B.
Really nice helpful woman. Sorry I didn't get her name yesterday. I would definitely shop here again.
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May 2023 by Sally Hogan
Store is clean and well stocked. Love being able to recycle my batteries and fluoresce light bulbs there. Employee service is excellent.
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March 2023 by Vernon George
This store is a nightmare ONE person doing several different things went into the store on a Sunday after calling several times no one picked up the battery I wanted was not in stock had to be ordered was told I would get a call Wednesday morning never did so I called the battery was in so I went in and the person working there could not install the battery cause they said they had to take care of the phones in the back. So I waited about 30 minutes, during this time another customer came in he took care of her and I finally got him to install the battery right in front of the door where I was parked. Its a good thing I don't need a battery every week or every month I could not and would not go here ........LESSON LEARNED ....NEVER GOING BACK HERE
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March 2023 by Lexander Bjorn
Eric was fantastic! Even working all alone on a busy day, he was polite, efficient, and helpful. Please give that man a promotion, and lots of money! I'll def shop here again!
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February 2023 by Joseph Houseal
George at Batteries and Bulbs in Niles was very helpful and figuring how to make a key copy for a foreign car. The store is well-equipped to handle just about any battery and key situation, the customer service cannot be beat. Highly recommended.
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January 2023 by Barbara K.
Once again this store (Niles on Touhy) did not disappoint! I needed 2 batteries for a disability assistive device and George couldn't have been more helpful. On the phone he he was able to pull up my account to see exactly what I needed and told me he had them available. Then at the store he took the care to figure out how the battery pack even opened (because it is not a common item), tested each battery and proceeded to tell me I still had power in one of them and offered to only sell me one! I did purchase both, because I didn't want any problems down the line. A+ for Battery+
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December 2022 by Jerica Thompson
Eric and Katie were so kind and helpful during my stop at the store. Greatly appreciated and they are rockstars!
