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March 2024 by Karyn M.
My Dukedom was restored, just in time for the new season of Bridgerton. My duchy, Ye Olde Bathe & Body Workes, in the suburb of Niles, County of Cook. I was greeted most cordially (befitting a Duchess) by the enthusiastic and friendly staff people, who extolled the newest "diamonds" of the season. Sparkling, scintillating scents they spritzed, and directed me toward the Bridgerton display. Ladies and Gentlemen of the Ton, the Upper 10,000, these are the coveted scents -- Danbury Shortbread and Wisteria Garden. Just in time for my Bridger-Tea. Invites have already been issued so if you did not receive one...oh dear!
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January 2024 by Jacklyn Andersen
Great selection and the staff was so helpful.
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January 2024 by Georgina Sagert
The manager there, Barbara, is very unpleasant. She has a poor attitude and needs to work on her customer service. I brought in 2 wallflowers that were defective with my receipt to do an even exchange and she wouldn't even hear me out and immediately was like, "no".I called customer service line and without question, they're sending me two new ones.She definitely needs a lesson or two on how to treat her customers because she clearly hates her job.
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November 2023 by Jeanette D.
I like that this location is well stocked and in a convenient location, however compared to every other Bath & Body Works location I've been to, the employees here aren't as friendly or welcoming. This doesn't apply to every employee there, however there are a couple that are extremely grouchy. The woman that rung me up suggested the coupons I was trying to use were already "redeemed" even though I had just recently gotten them in the mail and had torn them out of the booklet that same day. I emphasized that I didn't redeem any of them, but she just gave me a blank stare like I was either lying or stupid. I ended up not using them and walked out without getting my free body care item. Never had a problem with any of the coupons they send me or a negative experience such as this. It honestly spoiled my day.
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July 2023 by Monte Lucasto
Especially with the coupons - great deals! At this particular location - super friendly and helpful staff. Pretty easy to find parking also.
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July 2023 by jeremy matura
Great stuff but Prices too high
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July 2023 by Dipss Art Corner
One of my favorite store. I Always buy my favorite lotions, mist, car fragrance and wall refills from here. They have best body care items.
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May 2023 by Dana Armstrong
Sam was so nice and helpful as was the girl that checked me out. Such a nice change from the usual disgruntled employee. This will be my go to location!
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May 2023 by IamFu 037037
Store is fully stocked with all the merchandise, Typically the same as on the website.
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April 2023 by Ripley Correctly
I like the little place is always with lots of options. Good for the hands especially at the kitchen and bathrooms also very nice smells.
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March 2023 by Chuck Blatt
Love the selection of candles and soap. Everything smells so good. Love to shop here.
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January 2023 by Ms.S Flowers
Customer service was very pleasant provided assistance and willing to help every step of the way. Thank you BBW
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January 2023 by Dorothy Loudon
Love this brand of soap, candles,lotions, hand sanitizers. The smell is so nice when you walk in?
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January 2023 by Dj Jackson
I always spend too much money there because everything smells so good. There's something for everyone there!
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November 2022 by Catalina Nava
Love coming here at bath and body works. Employee greeted me immediately when I was entered on the store. I was able to find what I wanted quickly.... primarily because the store is open and we'll organized. I love their 3 wick candles, and their body mist fragrance. They have the best smells by far!
