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March 2024 by Bob D.
I've been to this store about three times and have always received helpful and courteous service. All told, a well-run store. I heartily encourage anyone in the Niles area in need of auto parts to check them out.
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February 2024 by Sunny Singh
Got a new battery from AutoZone. The staff was able to help me replace the battery in the parking lot for free using tools they had. They were kind and well informed, I will definitely be coming back.
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January 2024 by Maddie Kiem
Super helpful and efficient when my wiper blades were in dire need of replacement. Jesus helped me find the kind of blades I need and came out and replaced them for me. The whole thing took less than five minutes.
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January 2024 by sami quadri
Excellent ?
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January 2024 by Orlando M
On a very busy day, I enjoyed great service and attentiveness from staff - especially Jesus - well informed, professional and willing to help - above and beyond. Convenient parking lot. Quick processing. I am grateful.
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January 2024 by James Gilbert
Fast service to see what my check engine light was.Thank you
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January 2024 by Ann M.
I'd give them five stars, except they were supposed to call me and let me know that the headlights I'd ordered and paid for online weren't in stock, contrary to what their web site said. When I didn't get the confirmation email that they were ready to pick up, like I usually do when I order something from them online, I stopped by the store to find out why. It all ended up okay, because they refunded me the cost and sold me a different pair, but I'd expected it to be a quick trip, and it instead turned into more of a project. On the other hand, Adam, who installed the one headlight for me, was great -- excellent customer service on his part. The guy who was supposed to call me and didn't (and admitted it while I stood there)? Not so much. Fortunately, because I've purchased from them several times, I know this isn't the norm. It's just a shame that it happened.
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December 2023 by Grace dillon
Went today because one of my break light were out. Ed did an amazing job helping me out. I couldnt be more thrilled that I chose to go here even through it was a little further for me to get to instead of anywhere else because the service and prices were exceptional.
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October 2023 by Angel Sindt
If I can give no stars I would. I went to store paid cash cause I needed a part they needed to order. They (the workers) said it will be at store at 3 and I was like ok cool. Cause then I need to go to mechanic to fix it. And it is 4 pm and it’s still not there at store. Now they (the worker) said it won’t be there till 5 pm. Like what now I’ll miss the mechanic. Like this isnt cool
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October 2023 by GMB AROD SAVAGE BABY
I went in to get a oil cap no one greeted me when I walked in I paid for the part the told me I had to wait two hours that was at 12pm now it’s 20 mins until 4 pm almost 3 hours later and I still don’t have my part EVERYTIME I call they add a extra 2 hours very very bad business I will not shop here again
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October 2023 by LaShanda Gill-Brooks
Ed O. was amazing. He's a very nice gentleman and knowledgeable. I needed my car battery replaced and he went the extra mile to get my battery out because one of bits was rusted. I'll drive out of my way to see him. I'm so happy! Thank you again Ed!
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September 2023 by A T
Danielle went out of her way to run diagnostic, replace my battery, and get me the best price. She is so helpful and knowledgeable and made me feel comfortable with my purchase. She is a great employee. Autozone is lucky to have her represent them.
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September 2023 by David Martinez
I thank Danielle for the superb service I had gone to many other auto zone and they were not trained well but I'm sure I will take the drive back her thank u so much Danielle
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July 2023 by Brandon The Jeweler
Eberto, Chris & Danielle are always to deal with when I come into the store. They go above and beyond to help every customer with parts or helpful information. Thank you guys for your kindness!!!!!
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July 2023 by Lynda K.
Refused to install my headlights bought there. Said he would have to remove the headlights ! I thought that's how it's done too.... Actually told me to go figure it out on utube! Lol I still haven't installed it! Go figure as they say... Oh boy what can a senior like me do when the young boys respond in this way? I certainly will not be back there.
