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October 2024 by marc ricker
Your store person said he was unable to get a bag of lawn fertilizer because of a vet thing going on, so I left empty handed & not coming back.
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October 2024 by capones distrollc
Neal and egugene were so helpful! Amazing service and so helpful! Will forsure come back
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May 2024 by Lulu Ananzeh
Honestly one of the best stores for ur farming needs. They have everything and good prices. First time there and already love it will be coming often for my farm needs. The workers are also so sweet and helping!
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May 2024 by BARB HARDTKE
I like it. Has lots of farm and home products Nice staff Wide variety of items
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May 2024 by Nicole Ananzeh
Honestly one of the best stores for ur farming needs. They have everything and good prices. First time there and already love it will be coming often for my farm needs. The workers are also so sweet and helping!
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April 2024 by Mauro Disabato
Great friendly staff always. Great place to shop.
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April 2024 by wayne pickens
Couple weeks ago my battery in my car stopped working I needed a battery very quickly so I called the New Lenox il store probably 6 times letting the phone ring until it was picked up and then hung back up this was very up setting, this store was only about 5 miles from where I live, earlier I tried to get a propane cylinder refilled at this store, I was told by cashier to drive up to the yard gate I did so and waited 15 minutes no one ever showed up so I left not a good way to treat your customers after all we are the reason you even have jobs so how about doing your job.
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April 2024 by Cece Nausedas
Aaron was completely ignorant and rude and did NOT want to assist us at all when trying to purchase chicks and ducks. Entitled lady cuts us in line and it felt like she was intentionally trying to purchase all live birds so we wouldn’t be able to get any. They definitely need to set a limit per customer so it’s fair. When we asked Aaron if he could get someone else to assist us he got snappy and caught an attitude and assumed the greedy woman was there first when she definitely was NOT. He did NOT do anything to help or resolve this issue. He simply could’ve asked a coworker to help us out while he was assisting the greedy lady.
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April 2024 by Jorge Perez
I haven't been yet but I have a friend who says that it is good food for household animals.
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January 2024 by Karen R.
I was in the store today and did not see any of the staple employees that make this store as great as it is, instead there were 3 younger guys/kids. These three knew nothing, nor were they helpful in any way. I could not find my usual horse feed, when I asked all I got was a shrug and was told that's all they carry. No, I have been buying it here for years, the one you have clearly says new formulary, what's this all about? "I dunno know" was my answer. Do you have something g comparable, "just what's here," as he stood there like a dope. Obviously I was keeping him from the other 2 guys! Well, that was a productive trip for me!!!! I think I will go back to Farm and Fleet for everything I need from now on. Someone should have been that knew what they were doing, these kids need a baby sitter not a job.
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January 2024 by Josh George
My wife recently purchased a shirt for me on Tractor Supply’s app. She used the New Lenox store as the pickup location, and they only give 3 days to pick up the order.She called the New Lenox Tractor Supply on Friday, December 15 to ask if she could get a couple day extension on pick up, and she had the unfortunate interaction with a very rude and unprofessional employee.The employee immediately told my wife, “No” because they don’t have room in their store to hold items. When my wife informed the employee that it was only a t-shirt, and she would be in within another day or so to pickup, he asked what the name was under. My wife told him the name, and he rudely snapped that they didn’t have anything for her.My wife then told the employee that she had the Order #, and he just kept asking for the name. My wife has had multiple name changes, and told the employee that she wasn’t 100% sure what the name on the order was under, but she had the Order #, and the man was just very dismissive, unprofessional, and all-around unpleasant do deal with.I was a very big fan of the Tractor Supply brand until my wife informed me of the level of unprofessionalism that she received over a Christmas gift she was trying to purchase for me.I just wanted to make this issue public so others can avoid dealing with the level of unprofessionalism and anxiety attack that my wife had to deal with, because an employee felt so inconvenienced by my wife’s phone call that he thought it would be best to be rude and completely dismiss her rather than take a couple seconds to be patient and help solve her issue.Very…very bad look for your brand Tractor Supply. I highly suggest training your employees better on handling situations like this, or hiring someone who won’t bring that kind of attitude to work.I will be escalating this issue to corporate, as I think this behavior is totally unacceptable. And I hope someone reaches out to me. Because I don’t want to hold any animosity towards the Tractor Supply brand, but it all depends on how this gets resolved.
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December 2023 by Paul W.
Limited selection. Dog wash station was filthy. The team members were friendly. It's more like a small hardware store.
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November 2023 by Robbie
Great employees. Very friendly. Good selection.
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November 2023 by Flor Aguilar
I like the food for our chicken, and the costumer service is well.
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November 2023 by KK Quartz
Very friendly and helpful staff?