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October 2018
I chose S & S Chem-Dry because of the "dry" in the name. I was told by the person who cleaned my carpet that it would dry in 3-4 hours. It is now ten hours later and I am walking around on a damp carpet, some areas quite a bit damper than others. I'm not happy about this.
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October 2017
Walter from Chem Dry in New Lenox has been cleaning my carpets for 16 years. He is always prompt and professional. With children and dogs, I have often challenged him with difficult stains. He always comes through. I highly recommend his family owned business.
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April 2015
With a baby crawling around the house we really needed a cleaning. We thought about the using the larger companies are extremely we didn't. Walter was friendly, fast, and thorough. He cleared and cleaned 3 large rooms in about 90 mins. They earned some repeat customers here.
