After having problems with lousey customer service at the Petco in Shorewood,I called the New Lenox store about the problem that I encountered their. Not only did they have the correct item I was looking for they put the item at the register with my name on! This is why I 'm giving it five stars! Job well done!
January 2024
I heard that pet store chains were bad experiences but that could hardly be further from the truth. The Petco on Lincoln Highway in New Lenox have been nothing short of excellent.
December 2023
I drive 30 minutes out of my way to get to this grooming department because Lauren is the best groomer! She is super patient with my dog who gets a little nervous, like most dogs who are being taken in to be groomed. But Lauren is always so caring and she leaves my puppy looking amazing!
