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October 2023 by Ethan Taylor
Great stuff very informative
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June 2023 by Hypno Llama
Owner is very undisciplined. Likely one of the most undisciplined mechanics in central IL.Dealing with him is like dealing with a stereotypical movie drug dealer . He is shady in his truths, tells you all sorts of excuses, and is always underestimating the time it will take him. You dont even feel safe in his shop its clearly filled with workplace safety and health hazards not to mention they openly smoke in the office in front of youHe also rambles on about things completely unrelated like politics or other things he doesn't like. He clearly spends more time doing these ramblings over working.He is cheaper over others but in this case you get what you pay for which is basically him making excuses for his lack of discipline. Also, We are talking weeks of delays not days.Essentially, I would never reccomend anyone to go here under any circumstance.
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October 2022 by Crystal Shanle
Took our car here that had a slight slip in transmission and had car shield who was paying for the repair. The guy said it was t bad enough for a claim so he took it upon himself to drive it everywhere for a week and locked up the transmission. Here it is two months later and he still has my car telling me he can’t get through to Car Shield and when I call Car Shield they stated he won’t return their call. I honestly regret taking my car to this shop and would advise others to beware!!!Service: Transmission
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September 2021 by Slim Deezle
Great repair shop! They don't fix vehicles, they sell satisfaction! I would recommend this repair shop to another repair shop.
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September 2021 by Connor Adcock YouTube channel
Talking bad about me to others Not professionalService: Transmission
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August 2021 by Herm Willis
Good ppl ...
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June 2021 by Amber Ralston Goodall
I would never recommend this shop to anyone after the disrespect shown to my daughter, not only did it take over 3 months for the repairs but the lack of professionalism from this business is ridiculous!
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May 2021 by Rob Goff
Polite easy to deal with, got job done in a timely manner, explained wat was being done , I would high recomend
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April 2021 by Ernie Atterberry
This is the second transmission they worked on in 15 years. One ram, one f150. Both pickups. I will go back. Good job
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April 2021 by Abe Quaisi
Good people
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January 2021 by Camilla Cox
I'd recommend this repair shop. The gentleman there answered every single question I had and he didn't give us the run around. It took only a few days for our vehicle to get released back to us. Definitely will be going there again, if we have any problems in the future. Thank you!
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February 2020 by Jesse Morrison
I have seen, heard and experienced nightmares from this business, I just don't get why they can't get transmissions repaired correctly. They specialize in transmissions, you should be experts or am I wrong?? NOT...
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July 2019 by Finis Long
Paul and his help at Sterling Transmission repair went out of there way to get us back on the road after breaking down near New Berlin on interstate 72. My wife had to be at Duke Medical Center on June 6th when the transfer case (on a 2002 Chevy Durmax) went out on June 4th around 10:00 AM. The tow truck took us to Sterling Transmission Repair for evaluation. I had talked to Paul while waiting for the tow truck and he starting looking for a solution to our problem. Once at his shop he gave our problem priority and began trying to get us back on the road. He found us a motel for the night and took us there (approx. 10 miles away) he also scheduled and picked up the part in Springfield instead of waiting for delivery from UPS and picked us up from the motel and took us back to his shop. He had us back on the road a little after noon. My wife was able to make her appointment in NC. I want to say that everyone at Sterling Transmission in New Berlin, Illinois went out of there way to make our disaster turn out ok.
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January 2017 by T 6
This guy is a joke my father took his truck there for a tranny rebuild an instead of a rebuild this guy replaced his transmission with one out of junk yard to make the truck run 250$ junk yard tranny cost my dad 1450$ all I can say is BEWARE!!!!!!
