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July 2024 by T. Gafford
Great convenience. I ordered the part online & they had it set aside when I got there. Perfect service.
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December 2023 by Ken Palausky
Not a good place to work. Manager down on the company all the time. Upper management unresponsive to issues. If you like soap operas and drama then you will love it there. Have to question ethics. Big drawing for a side by side, the management still hasn't confirmed the date. Manager of the store would organize and reorganize the tickets sold at the store. They were rubber banded and moved around on her desk constantly. I would definitely question and investigate if her or her family member won.
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October 2021 by James Hinz
The guys there always call me by my name... feels like "cheers" in there....
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December 2018 by Vickie Bergman
If there was a negative star, they deserve it. WORST PLACE EVER!!!! Customer service is lazy at best. They are a complete RIP off! They do not and will not accept responsibility for improper service. Going to report to B.B.B. They should not be in business. They like to place blame on an imaginary "insurance department ", instead of making amends of wrongful situations. DO NOT GO THERE, UNLESS YOU WANT TO BE RIPPED OFF!!!!! Do not use ANY Napa parts!!!! They do not value repeat customers and do not care about their own reputation., only the bottom dollar.
