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September 2023 by Lester Segelhorst
Gets a gold star for their over the top excellent customer service!Made a bad situation right...A bad head gasket is not something anyone wants on a used car purchase. Not even the dealer!But it CAN happen, and when it happened to me, I started to think the worst, but Si vallett Auto sales went out of their way to make it RIGHT!Covering what is indeed an expensive repair while also providing me with a suitable loaner vehicle while my usual mechanic made the repairs.Making a bad situation RIGHT!I've been a long time customer and have been happy with all my purchases here, despite the rare problem that happened, its good to know Si Vallett is a dealer I can trust and would be happy to do business with again.
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August 2023 by Yoni Vargas
I am very disappointed with Jeff who said he was the sales manager.After I ask about my car title. I was told I would get a call back.After an hour Jeff called me back and said my car tittle is sitting on his desk in front of him.I asked what happened why is my title with you? He said it was send certify and was not pick up. I was disappointed as I was not told it would be a certify letter. I was told my paperwork NOT TITTLE, would be mailed. I asked Jeff can he mailed my title please. Jeff said NO if I wanted it I would have to drive to the dealership and pick it up. I told Jeff I live in Arkansas now and can’t drive 10 hours can he just mail it not certified as well. Jeff refuses again and when I ask to speak with a manager above him he laughed and said they are in vacation. I said ok can they call me back when they get back he said sure in DECEMBER…. This guy is a rude old guy. Can a member of the management team besides Jeff please reach out to me as the email address Jeff gave me is not valid.
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July 2023 by Thomas Luechtefeld
I've been looking for a nice used single cab long bed for a few months. Si Valletta had exactly what I wanted. 2012 Silverado reg cab the color, bed. 5.3 everything. Excellent family owned and worked with us on the good deal.
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July 2023 by Chase Riggs
In August of 2022 I was in desperate need of a car with great gas mileage. My grandfather suggested SI Vallett in Nashville, a place he had purchased from before a long time ago. It was quite the drive from where we live but we went down there. Upon arrival I was surprised to see the lot full of a mix of modern and vintage used cars. I was skeptical, but immediately my eyes landed on a 2013 Chevrolet Sonic RS with a manual transmission. I was very interested, so we went inside where we worked with Jeff. He was rather polite and helpful. I took the car on a test drive and found it satisfying to drive and in great shape, with wonderful gas mileage to boot! Upon returning, we settled on a good price and a solid warranty. Jeff was once again very polite and we came to a deal. The car has had some issues (to be expected with a car a decade old and with 130k miles) but only after me putting on thousands more miles and the warranty has covered what was reasonable. Overall, after owning it for nearly a year I have to say my experience with SI Vallett was quite good! While I certainly would recommend the normal amount of caution when buying a used car, I have to say this place exceeded my expectations. I would certainly buy from here again!
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May 2023 by Janet Carroll
Very friendly and helpful a awesome place to buy a car
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February 2023 by Paul Grabowski
Great buying experience. Highly recommended
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February 2023 by Nobody You Know
I recently purchased a 1984 Jeep CJ7 from Vaughn's Classic Cars (SI Vallett Auto Sales INC.) and highly recommend this dealership. The process was seamless! Vaughn was east to talk to and very informative! The communication was great and Vaughn always responded to my calls and texts without hesitation. Vaughn arranged for the vehicle to be shipped to my home in Florida and saved me time. I am very pleased with the transaction and will be searching his inventory for my future purchases!Pat S.Cape Coral , Florida
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December 2022 by Marcell Baas
They were very friendly and easy to work with. And the vehicle? At first it was great. For a few days. Then caliper came apart due to completely worn brake pads in the rear, because the other side was locked up. No worries, they said they just got it. Put it on the rack and looked it over but hadn't done anything. Maybe they just missed it. I fixed it myself as it's a long drive back to Nashville to get it repaired and I couldn't afford to be off work. A couple days later I notice it says I have low tire pressure but they are all fine. Bad sensor I figure it happens. Not a biggie. I take it on a drive two hours away and in the middle of trip, it starts having random lights come on and go out and then it sometimes it randomly shuts off going down the road. Almost caused an accident. Also it doesn't want to go into reverse without a fight and sometimes pops out of gear going down the road. Has an open recall for exploding airbags that was never resolved. I got the notice from Stellantis because it flagged the vin when it was sold. The horn doesn't work, and not that it has anything to do with safety, but the radio is a touch screen and it doesn't work either. A very expensive vehicle to be so unreliable and dangerous. I don't know that they did it intentionally, it may be due to the fact that they turned it around so fast. I am going to give them the benefit of the doubt and say that in the future they need to go over these things better before they release them for sale.
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December 2022 by Marcell Leggans
They were very friendly and easy to work with. And the vehicle? At first it was great. For a few days. Then caliper came apart due to completely worn brake pads in the rear, because the other side was locked up. No worries, they said they just got it. Put it on the rack and looked it over but hadn't done anything. Maybe they just missed it. I fixed it myself as it's a long drive back to Nashville to get it repaired and I couldn't afford to be off work. A couple days later I notice it says I have low tire pressure but they are all fine. Bad sensor I figure it happens. Not a biggie. I take it on a drive two hours away and in the middle of trip, it starts having random lights come on and go out and then it sometimes it randomly shuts off going down the road. Almost caused an accident. Also it doesn't want to go into reverse without a fight and sometimes pops out of gear going down the road. Has an open recall for exploding airbags that was never resolved. I got the notice from Stellantis because it flagged the vin when it was sold. The horn doesn't work, and not that it has anything to do with safety, but the radio is a touch screen and it doesn't work either. A very expensive vehicle to be so unreliable and dangerous. I don't know that they did it intentionally, it may be due to the fact that they turned it around so fast. I am going to give them the benefit of the doubt and say that in the future they need to go over these things better before they release them for sale.
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August 2022 by K-hole Frowny
I traded in my Dodge Challenger for something that gets better gas mileage. Let me say first that I was skeptical about trading in a car for fear of losing value. They saw that my car was very well taken care of and offered more than I was expecting for trade in value! Karla responded to my inquiry first thing after checking to see if they had what I wanted in stock. I arrived the following morning and Karla met me on the lot. Im giving this place 5 stars because there was no hassle what so ever! These people are different from the giant dealership system where they send you from person to person. Karla took me through the whole process and made it into a worry free trade. All the staff are personable not to mention some of the pretty sweet classics they have for sale. Thanks Karla and SI Vallett for the help.
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May 2022 by Chad Skurat
Karla Coleman was our salesperson. She was wonderful to work with. Very informative and very helpful. Was a great buying experience and they have very nice vehicles to choose from.
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May 2022 by Diana Skurat
Karla Coleman gave us excellent service. She went above and beyond to help us. We were able to make the deal and we were more than satisfied. We appreciate doing business with her and SI Vallett. Would highly recommend them.
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April 2022 by Sam Buchanan
Me and my family had purchased a used vehicle from S I Vallet and we are pleased with the service and quality of the vehicle. All other car sales places are always in your face trying to push you into something without taking your opinions into the matter. S I let us make our own decisions at our own pace. Any questions we had they answered without hesitation. Their prompt service and quality of work when working on someones car or truck is top notch. Their staff is friendly and ready to help. I even locked my keys in my other car and they helped me retrieve them. I highly recommend S I Vallet to others.
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April 2022 by Maya Alligood
Terrible place. Do not buy from here. Will sell you a car without inspection. Bought a car that needed $3,000 worth of work done to it just to be safe enough to drive. This place will fail to let you know just how terrible the quality of their cars were. My advice is to please know what you are getting before even giving them a dime towards a vehicle. Not worth it and steer clear.
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April 2022 by Tristin Stephens
great car dealership excellent customer service from Karla very happy with the car i would call again if i needed another vehicle