-
February 2024 by Bonnie Son
Incompetence! The salesman couldn't calculate the sales tax correct for out of state buyers. Had to make several trips there. So wonder they had a 2022 model forever! Stay away!
-
February 2024 by Sam Mattern
Don’t let them do any service for you your truck will go in and come out with more problems not even worth getting any vehicles there
-
January 2024 by James Russell
Great dealership you should ask for Wayne Monroe
-
August 2023 by Jesse Lynn
This place won’t call me back! They won’t explain anything. I paid 7000.00 down on a 16,500 vehicle. I still owe 22,000?? When I left and got 30 miles from this dealership and the vehicle was making a knocking noise. I contacted sell’s man they gave me a rental and then I got vehicle back cause the part they claimed this was took a week to order. They returned car unfixed. I’ve been made aware my vehicle didn’t even have a carrier barring that they claim is the issue and they want me to purchase a warranty so they can back date it?? It happened the day of purchase. when the Illinois law states theirs a 15 day 500 mile warranty that goes with buying a used vehicle. Looking at the paper work I was already charged for a 4 yr warranty we didn’t want this place is a joke unprofessional and greedy they profit u suffer never again sales ppl are con artist lookin to get over on people like me and my 67 yr old father
-
August 2023 by Trevor Lovell
Huge shout out to Josh Boatright for the awesome customer service for my new to me 2019 Jeep
-
July 2023 by Crystal L.
We purchased a side by side from Holzhauers and our salesman Jason Bartling was awesome he made our sale smooth and effortless , we highly recommend visiting Holzhauers for the BEST price !!!!
-
June 2023 by W. Sands
We came in, bought a used side by side. Took it home and INSTANT BUYERS REMORSE. Came back next day and taking home our new one today.
-
June 2023 by William Sands
We came in, bought a used side by side. Took it home and INSTANT BUYERS REMORSE. Came back next day and taking home our new one today.
-
May 2023 by Teresa Morris
Buying process is easy. Service is worst ever. Took vehicle in for 30 month inspection and an oil change. The oil change got done. 30 month inspection was not. They didn't notice leak on passenger Axel. Had to call another dealer to schedule that repair. Manager called me 2 days after left them a voicemail and didn't have an answer as to why service not done even thou I scheduled appointment before vehicle was brought in. They act like we have nothing better to do then bring in vehicle multiple times for service. Sorry wasn't done while you took half day off work to come in but bring it back in so we can take a look at it. If you don't plan to spend your entire years vacation taking your vehicle in for service you may want to find a different service department.
-
February 2023 by Michael Vendramin
Excellent customer service and everything they claim from their advertising ads. The place is clean as a whistle, no wonder their staff enjoys their jobs! Worth every penny of the drive!!
-
November 2022 by Kevin S.
So far dealing with service is terrible. I've gotten 3 different promises and made schedule changes to pick up my truck from then and every time there's some kind of reason as to why it's not done. Do not ever go hear if you want a "quick fix". They told me they would have the part Friday and it would be ready Friday night. Well it's now Tuesday night and they said they started but haven't finished it yet. This place sucks service-wise. Do not ever use them.
-
October 2022 by shane bramlett
Always a deal to be had here only place to buy a truck boat tractor utv or atv dirt bike generator u can stop and get everything done in one place not to mention excellent sales lady Jacqueline hood and James in finance they will take care of you them two are truly honest people.give Jacqueline a call and ask for James in finance
-
October 2022 by Mike M.
I dealt with a salesman over the phone and text messages I picked out a folder I wanted and agreed on price got financed and approved I show up to pick up the cooler which is out front just been washed went over the folder with the salesman and I was happy with it we going to do the paperwork and the salesman says that the Vin numbers doesn't match up and try to charge me an extra $1400 so I asked for the manager when he finally came to me with an attitude and very rudely admitted that it was the salesman's fault but yet refused to work with me whatsoever after my credit has already been ran and after driving two hours to have someone to be rude and disrespectful is ridiculous I missed a days pay and drove two hours and having my credit ran which will be on there for seven years to have to have another company run my credit I will be taking this place to small claims for my lost wages driving two hours and having my credit ran for. Absolutely nothing stay away from these rude people
-
September 2022 by Paul Poninski
Thanks Vern, Friendly sales guy. No high pressure, did great job. Finance made good deal.
-
September 2022 by shawn o'keefe
John prather is the best one to work with worked with us for over a week and found a great van...
