Woody Buick GMC of Naperville is a family-owned dealership serving the Chicagoland area. Customers report having amazing, smooth, and enjoyable experiences, with many noting the process is efficient and faster than other dealerships. The staff receives high praise for being great, amazing, patient, knowledgeable, and focused on customer comfort. They are described as providing top-tier customer service, answering questions clearly, and ensuring clients never feel rushed or pressured. Multiple reviews highlight satisfaction with both the sales and service departments. The service department features certified technicians and is commended for great customer service, keeping clients updated, and providing clear explanations. The dealership offers a signature valet service to pick up vehicles for repair and provide a loaner, returning the car washed and vacuumed. Many customers are repeat buyers, having purchased multiple vehicles and stating they will continue to do so due to the overall great service and positive experiences.
Very satisfied with service performed on vehicle. Also with the report issued at the end of the service to make me aware of other possible issues that I may have with vehicle in the future.
November 2025
They worked to resolve my issue of my rear hatch leaking..
November 2025
Overall experience was good. Gene Babb made sure our new vehicle was detailed and ready to go. The process was smoother and more efficient than any other dealership I have been to.
