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February 2024 by Sami G.
Ordered a drink from the coffee bar and Maya was extremely kind and helpful. The drink tasted great and I had a great conversation with Maya. Will return to see her again!
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January 2024 by Ashley Mitchell
Always packed. Good atmosphere
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January 2024 by Deborah W.
I come to this Whole Foods often when I am back home since it is so close to our house. The quality of the merchandise has been gradually decreasing in the last couple of years. Mainly items we are bought recently have not been up to par. I got a pomegranate that was starting to mold inside, a cucumber which had started to rot as well as a carton of milk that started to turn pretty quickly and ended up having a weird black chunk in it after we dumped it out? All of these instances have happened within a week of each other. I also saw an instance a few months ago where all of the milk that was put out expired that day. Quality control really needs to be worked on in this store. However, at least the workers themselves are friendly and willing to point you in the right direction for items and thankfully they have a return policy as well. All in all, disappointing quality of items especially for a Whole Foods but at least they have friendly staff.
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January 2024 by Lauren Bussberg
The cashier/bagger forgot to load a bag of my groceries into the cart and we didn’t notice until we got home. Called customer service and they said they would put it in the chiller for us to come back to grab. Came back the next morning (checked out at 5pm the night before) and they had put our groceries back on the shelf and had my husband go back through the store and grab them all again. Some of which had sold out overnight- which wouldn’t have been an issue if they had kept our groceries on the side like they said- OR put them in the cart with the other bags. No apologies or acknowledgment.
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January 2024 by G. L.
Clean and organized, lots of organic products and aged beef/steaks.
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January 2024 by Rick Rivera
Cake from here is delicious
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January 2024 by Tuck _300
Expensive but wide variety
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January 2024 by M G
Checkout lines are longer all the time and especially during rush hours or too many customers.Some of the staff especially this old lady gives a racist vibe. Don’t recommend this store go somewhere else that is more stocked and staff is pleasant like the Wheaton store.
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January 2024 by LituanoMC
It's a nice store just wish they had nicer dinning area...
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January 2024 by Frank Pendle
Always a delight. Good, fresh, innovative food and consumer goods. It's always clean, well organized, and beautiful. The staff is always well informed, good humored, and attebtive. Some things are priced at philosophically unacceptable levels, though.
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January 2024 by Stephanie S.
Expensive - but I know that going in. Great selection and appealing presentation.I always have a pleasant experience shopping here.
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January 2024 by Natmir Rexhepi
Has everything good
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January 2024 by Mary Finlayson
Always good veggies and fruit
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December 2023 by David K.
My wife and I stopped there while passing through Naperville to have dinner. We purchased the 3 piece dinner from the deli. This is of course a cold servered meal. When we got to the eating area at the store, there was no microwave anymore. I asked customer service how we were supposed to warm up our food. They said they don't provide a microwave anymore due to the pandemic. Last I checked, the pandemic was over a year ago. Although, there doesn't seem to be any problem letting hundreds of people touch silver serving spoons all day in the hot bar and salad bar. It ruined our dinner. Who wants to eat cold potatos and chicken for dinner. We got a refund and left very upset. Why can hundreds of people use the hot bar touching the same untensils, yet not allow people to share a microwave if cross contamination is truly a concern? Also, there was no sign stating a microwave isn't available anymore. Also, I asked the deli clerk if the container was microwave safe when we use the microwave in the eating area there at the store, and he said yes. Wasted over 30 minutes of our time, and ruined our evening having to find somewhere else to eat at 730pm at night. Store just states "we apologize", and nothing else. Well, that doesn't recoup my lost time and aggrivation from the inconvenience. Guess we won't be back. We were long time customers, but customer service at Whole Foods is at an all time low.
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December 2023 by Michael T.
Something has been off with this location for a few years. It used to be very nice three or four years ago, but for the past couple years it seems like the most neglected Whole Foods Market I have seen. They have an ongoing problem getting the shelves stocked and their selection of items just keeps diminishing and diminishing. The staff used to be five-star all the way, and many of the staff are still extremely helpful, but there are just so few of them there at any given time. VERY UNDERSTAFFED OFTEN. The only departments that I would still give a five-star rating to are the meat and produce departments (though the produce choices seem a bit limited too). The selection and stocking situation is so poor that I often drive well out of my way to go to the Whole Foods in Wheaton, which seems to do a far better job keeping the shelves stocked, especially with sale items.
