Walgreens is a neighborhood pharmacy and store where customers can refill prescriptions and shop for health and beauty products. The location is noted as one of the oldest in Naperville's downtown area. Some reviews describe a friendly, professional, and compassionate staff that is supportive and helpful with prescriptions and questions. Several customers report quick and easy pharmacy pick-up experiences with zero issues. Other reviews highlight challenges, stating the pharmacy is very busy and that customers sometimes face long wait times. These are attributed to high customer volume and complex transactions at the counter, not the staff itself. Some note that the store is well-maintained and well-stocked, though merchandise prices are mentioned as being higher than some nearby retailers. A key positive is that this Walgreens accepts affordable healthcare insurance and offers a list of low-cost prescriptions. However, some feedback indicates the pharmacy can be difficult to reach by phone. There is also expressed concern about the pharmacy staff being overworked due to added responsibilities like COVID testing and vaccinations, which can contribute to wait times for prescription services. Pharmacy hours are Monday through Friday from 9am to 11am and 11:30am to 8pm, and Saturday through Sunday from 9am to 1pm and 1:30pm to 5pm.
manager is rude rude rude. do not go to this location. nasty just to be nasty.
February 2025
Just tried to get passport photo. “He’s in the back with the truck so can’t do till this afternoon”. Great customer service
January 2025
I placed a pickup order and received a used, old item instead of a new one. When I went to return it, the cashier was very rude and didn’t even apologize for their mistake. Extremely disappointed with the service.
