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January 2024 by Sam Nelson
From first visit to test out mattress through to delivery and set up on new mattress/bed frame, all Verlo staff were terrific - very friendly and they followed up and followed through on everything they said they would do.
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January 2024 by Sharon Wheeler
Jonathon did an excellent job in assisting me on choosing the right mattress for me, On delivery there was a small issue which Jonathon immediately corrected. Extremely satisfied
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December 2023 by Joe Cuzzone
I’ve always had a very good experience with Verlo in Naperville. The product is excellent and the customer service is amazing. There are no high pressure tactics involved and I feel that I have received every bit of product for which I’ve paid. I will never buy a mattress anywhere else.
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November 2023 by Rima Petrutis
Jonathan helped me decide which mattress was best for me. MOST helpful with information but not pushy or over-bearing. Very clear on what the mattress was made of, how I would receive it, etc.etc. Answered questions I hadn't even thought of.
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November 2023 by Ev
Verlo Mattress in Naperville without a doubt is the BEST!!! The owner Rod goes above & beyond to make sure the customer is satisfied even after we purchased our bed almost a year ago! Alex is a huge asset to the company, he is pleasant and truly one of the hardest workers I've met! Keep up the Great Service!! You can't go wrong purchasing your bedroom set from them! Thank you again!
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November 2023 by John Sefton
Returned to buy 2 more mattresses, my father bought his in 1979 and slept on it every night until his passing in April 2023. The innerspring mattress I bought in 2006 is still being used today, the mattresses I ordered are a custom size for my rv. Just wish their pricing was either more flexible or more comparable to other rv mattress makers.
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October 2023 by Alex K
Great company! Delivered mattress on time. Good quality!
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September 2023 by Reid Baren
I'm a repeat customer with Verlo and love the quality and customer support you receive during the mattress purchase and after the installation. Their mattresses are very comfortable, and it's really helped my back and quality of sleep.
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August 2023 by Anna Lagunas
The staff at Verlo went above and beyond to fulfill our order on short notice! Sales staff were helpful and patient (no pushiness whatsoever) and helped us find a perfect solution in our budget and to meet our needs. When I came to pick up the mattress, they even helped me load it in the trunk as I am unable to lift things. Of course, we love that we can rebuild the mattress instead of replace down the road, but we were also very impressed by the team at the Naperville location. Thank you, Kieren and Alex!
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June 2023 by Janet Hill
Great quality products at a more affordable price made right here in the midwest!
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March 2023 by Janet Lopez
I had no idea Verlo was still around! I purchased my set believe it or not in 1985 from your store on 52 (Jefferson St) in Joliet. Its in my guest room now and I have many compliments how comfortable it is but I don't tell them its almost 40 yrs old. Im so bummed I didn't know you were still around. Can the customer still watch you make it? That part was pretty cool too besides your exceptional product quality. You Guys Really Rock ?
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March 2023 by Brian Stockhoff
Alex was great to work with.Very knowledgable.We were quoted 6 to 8 weeks for our California King mattress delivery.The mattress was delivered in 4 weeks. Delivery crew was on time as promised. Fast & efficient.Definitely recommended!
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February 2023 by Pamela Singer
From the sales personnel, to manufacturing and delivery/setup, we are very satisfied with our purchases as we are repeat customers!
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November 2022 by Connie Malik
I love our Verlo V9 double flip king. My husband didn't understand my love for this bed until he got in and fell asleep without tossing and turning and woke up refreshed. Now he tells everyone about it, and so do I.
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October 2022 by Sue Henderson
Such an easy, excellent experience buying a bed from Verlo! Great customer service, timely, respectful delivery drivers & a very comfortable bed