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April 2024 by Sue Kastner
My phone has gotten hacked and I’ve been dealing with Matthew and he is very knowledgeable and patient and took me thru everything and the best way to handle this.
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March 2024 by Axios
Awesome experience. Great store and employees 5/5!
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March 2024 by Jacqueline Brinkman
Matthew was outstanding! He was so patient and took the time to tell me ways to save and add Wifi and a watch to my plan. I so appreciated the kindness and friendliness service.
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March 2024 by Leamatt Fortmann
Matt did a great job helping us!
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March 2024 by MICHAEL QUEVEDO
Matt was excellent. He was very knowledgeable and informative. Took the time to explain the process.
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March 2024 by Жандос Ботабаев
I want to express my sincere appreciation for the exceptional assistance provided by Brett at VZ. His professionalism, patience, and dedication was truly outstanding. He went above and beyond to resolve my issue promptly and efficiently. His clear communication and willingness to assist made the process smooth and stress-free. I am thoroughly impressed with his customer service skills and grateful for his help. Thank you, Brett, for your outstanding support!
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March 2024 by Sardorbek Ruziev
Brett was great, thanks for the excellent customer service. 5 Star
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March 2024 by Ken
Excellent service! Matt did a great job of discussing all options for upgrades and hardware activation and setup. I highly recommend this store. Thanks!!!
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March 2024 by J A
Matt really goes above and beyond to make us feel like valued customers. Why would we go anywhere else! Thanks Matt!!!
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March 2024 by Marsha Fiocca
Initially went into the store because I was having issues with my iPhone 11pro. Brett was there to assist me and got my phone working. I said I thought it was time to upgrade my phone and I’d been receiving texts on that from Verizon with a great deal upon trading it in for a new 15. I left there very satisfied because he fixed my old phone that I use all day for my business. I went home and thought about how important my phone is to me and my business and decided I would set up an appt with Brett for a new phone. I was so impressed with Brett when I went back, the process was seamless. He had me pick my freebies that went along with the purchase of the phone, helped me with the color choices and a new cover for my phone too! He mentioned that Verizon could provide our internet service as well, we talked a little about that, and we’re going to go back and compare the costs on that as well. Brett is definitely my go-to person at our Verizon store!
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February 2024 by Karen Froehlich
I went in to store to investigate special offers on new iPhone and received a thorough explanation of deal I could have. Tim was excellent helping my through the process!
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February 2024 by Michael Lange
Matt was very knowledgeable and helpful. He made the process of upgrading phones and getting them set up very easy
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February 2024 by Rick Kennedy
I’ve worked with Matt DeGroot in numerous occasions. Matt’s always a pleasure. He’s very knowledgeable and always assessing what makes sense for all plans for all of my family members.I highly recommend him if you’re looking for help or advice on your mobile phone plans.
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February 2024 by Katie Pitello
Learned that this not an actual Verizon store, it’s a third party/authorized dealer. Their accessories are not sold at the actual Verizon stores and are complete garbage. I bought two chargers, one didnt work at all and the other broke with a part left inside my phone. When I went to return it, they wouldnt refund my money. I can safely say I wont ever go back.
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February 2024 by Caitlyn Cassidy
Best experience yet at any carrier. 2 guys helped me get what I needed done and were very knowledgeable. Matt was one of them. Highly recommend dealing with these 2.
