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April 2024 by Luis Uribe
Not too much to say, just see the picture:
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January 2024 by Grant Hubert
This is a Lukas appreciation review. That guy is always so friendly to my family and me and makes our day whenever we grab a coffee or cake pop (or 3) from the drive thru!
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December 2023 by Saumitra Karandikar
Store was not clean by Starbucks standards, trash bin was overflowing, floors were not clean. Staff was not cheerful, looked extremely stressed out. Maybe this was mainly a drive thru with some seating resulting in these issues?
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November 2023 by Thomas Yarbrough
I like to study in here before going into work and the entire staff led by Heather has done nothing but give top tier, attentive service. Heather always makes sure to ask how I am doing, the staff is prompt to assist with my order, and even in the midst of morning coffee chaos my order comes out fast and with he same great starbucks taste. Helluva job by the team!!
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October 2023 by NaShondra Spiller
September 29 2023, was my last time going to this location, the service was poor, and the staff are very immature including management, I went there for a double chocolate chip brownie for my son and I. Apparently the cashier gave my order to the customer ahead of me in the drive thru, I requested a new brownie and the cashier was upset, my reasons for asking for a new brownie is because it was passed along to patron and back to the cashier. I have a sick child I didn’t need to explain myself-however the cashier proceeded to throw the old brownie past me out of the window. I will be reporting the staff and management to corporate. And btw the lobby is beyond filthy when you walk in. Totally disgusting and poor quality workers for the lunch shift.
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September 2023 by Kam Arrow
I love going to "Yumbux" I get my parrachino!!
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September 2023 by Baldomero cruz
This was my first and last time at this store! This store is super dirty and service is horrible.I decide to go inside because I saw the drive thru was super busy.When I first walked in the first thing I saw was a table with a bunch of garbage on itThen I looked around and I realized that everywhere was dirty.So I decide to order my coffees (mocha cookie crumble Frappuccino) I ordered 2 so I only got one so I asked where my second one was they said I only ordered 1 with a really bad attitude I told them that I ordered 2 at this point I was getting frustrated because I was in a rush so when I got the seconds coffee they put a different topping they said because they couldn’t find the other topping I had to take because I was running out of time. I took some pictures
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September 2023 by Joanna V
The place as a location is so beautiful, super nice panoramic view located in the heart of the AMC Naperville Plaza.The store manager, Tabitha is a very, very kind lady that has a great team she works with.No matter what, they are there to make you happy with every order they take, they prepare it for you with their full of love hearts.
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August 2023 by Avi H
Solid location. Have always had a consistent drive-thru experience here - thought the lines can get very long during mornings and weekends.
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August 2023 by Chopper83
Dirtiest Starbucks I've ever been in. Every surface full of crumbs. Left after order and didn't stay.
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July 2023 by Deepak Singh
Poor service and mismanagement at this center. They have new college grads who are busy in gossips with themself rather than serving to customer and that lead to long waiting queue for your order. In my opinion, Try to find some other Starbucks nearby location and avoid to come here.
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July 2023 by Ruby B.
The slowest drive thru ever. Ready to be in the line for 15 to 20 min or even more. The staff is not the friendliest or maybe because they were too busy I don't know. I go here because it's the closest to my house.
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June 2023 by Matt P.
Reverse Racism is practiced here!!!! I tried to be polite while ordering but the employee was so rude and unengaged. It's not the first time I've felt this way when I've ordered here. A simple tea took over 20 minutes while everyone else received their orders in 3-5 minutes. Drive to 111th if you're in need of Starbucks but stay clear of this location.
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June 2023 by Shaili Salgia
Loved how she clearly said my name and she was so polite! She also knew exactly where my order was when I got to the window. Loved the service here.
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June 2023 by クリムゾン Q.
Every time I say no ice they add ice I swear. Every single time. Don't care enough to be that person and make them take it back but it's super annoying
