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“Went to pick some food ingredients for export. Bring correct number or ppw. Everything should match. Bring proper ID od DL. Be prepare to wait. Do not take door , first check in and they will assign you one.”
“The store was very nice and Ana is really a hard worker and she does everything efficiently and nicely. She makes our experience at the UPS store really quick and good.”
“Stopped in today to have a number of packages boxed and shipped. Young women by name of Patricia both personable, polite and helpful packaged and had ready to ship in a matter of minutes. Great smile. Very sweet young woman. If ever I need to ship again, this would be my store of choice”
“I had a wonderful experience with the UPS store 1212 S Naper Blvd Suite Naperville IL 60540.
The staff there are extremely helpful and responsive.
I would especially like to thank Lucy Mackey in particular.
She went out of her way to regularly keep me updated about my return packet and personally picked up my return courier from my home when I was away and held it for a week.
I am so thankful for the service render to me.
Best wishes
Chetan”
“After starting off at a different location, which was busy and the specific scanner I needed was throwing errors, I came to this location. The young man there helped me through the entire process and went above and beyond. It saved my work day!”
“I had came here for christmas last year to buy a new chair for my husband as a surprise but unfortunately my husband is very picky and I had to return it. But I had never return furniture before so I had talked on the phone to ask about the process and they had made it very easy and clear for me. I appreciate the help and assistance. The refund did take over a month and I had to call customer service but they helped with that as well. So overall great selection and very helpful and hope to shop soon!”
“I have been to this FedEx facility many times and the staff has always been helpful and quick with their work. Rodolfo is the guy I usually meet while I go to drop off some packages. He is the guy how will always makes sure your data is confidential and secure. You will not see any paper lying on any table just like that which shows how seriously they take the job of keeping the Data secure. He is very calm and cooperative and always gives suggestions how things can be better or tell me the options I have for the shipping in detail without losing any patience. Thank you for being an amazing person whom I can trust and be sure my package is in safe hands. Also I have noticed NON- FEDEX facility they charge even for a tape. Luckily FedEx doesn’t do that. Else I have seen people paying extra $3 just for a tape. Thank you FedEx and Rodolfo for making things easy for so many people.”
“Keith and the team were very kind and helpful with a debacle of a shipment on the part of Romeoville's location. They helped me in any way they could to get my dog's wheelchair to relieve his back leg issues.”
“The staff are super friendly and very helpful. They always pack my packages with great care, and help me pick the best option for shipping at the best cost for my delivery needs.”
“Very friendly staff, longest line was 3 people, and only slowed down because they were not ready to do business. Every one of the 100's of prepaid packages that I shipped through this location was handled on time, safely and as promised.
Apparently there is a rule that we are supposed to complain about prices here- but to my frequent user eyes, the prices for last minute convenience items are very reasonable. It is not the shipping locations responsibility to provide you with envelopes at a price you like- prepare your shipment BEFORE you arrive at the carrier's location, and you won't need last minute supplies. And about that free stuff? For UPS to give you free shipping supplies, means we all pay more for your behavior. Not right, not fair to the rest of the world. That's not their job, learn to handle your own stuff without acting entitled. This location has always been a delight to work with, and completely professional in every regard. Even if it wasn't the only game in town, it would still be the best solution for convenient UPS shipping around.”
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“Efficiency of this store is top-notch! Had gentleman hold door for me last week and stated, in a humorous manner, "she's in a bad mood today", then understood what he meant. "Allie" is well-versed in her job and efficient but snaps a, "what can I do for you" and her demeanor is anything but friendly and professional. She did the same thing to the individual who was after me so am aware it's potentially nothing personal.
Thought after sharing a comment with owners a few years ago, something positive would've come from this; but alas. Same owners have store on 75th near the Jiffy Lube; will drive over to that location. Those folks are always friendly and kind.”