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November 2022 by S M
For my first time ordering online for a special event I’m truly disappointed in the lack of urgency and concern of to why my order is still at the warehouse in Naperville IN. Every time I call customer service they their response is that I need to call UPS and tell them that I need my package right away, why do I the customer need to do anything when I’ve obviously placed my order through party city and not UPS !!!! How is it that a order that was do on the 3 rd of November hasn’t been picked up yet from your warehouse and delivered to me before the 18th November? So right now I’m not a happy camper!!!!!!!
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September 2022 by Wade Matthews
I would give 0 stars if possible receiving hours are 6:30am to 1:30pm I arrived at 2:10pm after running my full 11 hour clock and was told by an employee I could park until I was able to be unloaded at 6:30am the next morning needless to say I was awakened multiple times by security and had to explain I had permission until the 3rd time and security threatened to call the police on me for trespassing and said no one had Authority to give me permission except security. Places like this are a huge problem with shipper receivers and contributors to the freight problem in America. Everyone knows parking is a terrible thing to deal with in Chicago so I was forced to drive about an hour away to find parking at 12am. truck drivers should avoid this place and possibly force them to actually value us and our service or not get any product.
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June 2022 by pawel smalec
Receiving office are rude a special guy on the forklift who unload trucks(supervisor he said)He told me he can't make copy bill of lading because he hasn't time he explained to me for 10 min why not.RUDE RUDE RUDE.TWO copy machines where 10 f from him.He thing he is BIG BOSS.NOT RECOMMENDED
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June 2022 by Tony S
Reciving 6am -2pm don’t know about shipping 30 minutes ready to go .
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February 2022 by noel996
I got fired because I didn’t want to stay an hour more. Said it was optional but I guess not… First shift was horrible anyway. Management needs major adjustments.
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August 2021 by Atanasie Jovanov
Fast unloading but no overnight parking, the fat wannabe-cop is going to call the real cops if you park there
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June 2021 by Siarhei Beliankou
30 minutes delivery
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January 2021 by Mr. Evolve
Great little company fast unload . do not come here on weekends because the gates are closed and you won’t be able to park they open at 6:30am
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December 2020 by Pierre Norris
Awesome customer service!!
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November 2020 by cris go
Fast delivery...in and out in 30 minutes
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March 2020 by Melissa Garcia
If you love getting harassed, this is your place! Management didn’t bother about me getting harassed !
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March 2019 by James Pavlat
It's the Distribution center for them. Never had an issue with the folks there. Courteous and very quick at getting me in and out when I deliver there.
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January 2019 by Scott Bogner
Fast unload
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October 2018 by Jan Nilsen
Great!!!
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September 2018 by Carly Abrego
Haunted building! 🎃☠👻
