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April 2024 by Will Saylor
I recently switched from a large pharmacy to Oswald’s and I have been very pleased. My prescriptions have been filled much quicker than in the past. Melissa the manager helped out, even offering to call my doctor, when I had questions about how the script was written. She also highlighted potential interactions (which wasn’t explained to me by the prior pharmacy or doctor). Excellent customer service so far! As a plus, my wife says the store is so cute!
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April 2024 by Scott Grodeck
One stop shop. Support locally owned small businesses.
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April 2024 by La Shonta Harrington
Amazing customer service! Nancy was so helpful, knowledgeable, and patient. I called several pharmacies and was not able to find my prescription nor received any info on when it would be available. I finally called Oswald’s and Nancy let me know it was on back order and that she transfer my prescription and attempt to fill it. Within a week my prescription was ready for pickup.
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April 2024 by Chris Bock
Great service!!!
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April 2024 by kathi wilkinson
Wonderful experience... Jonathan assisted in installing a new battery for my mother's wheelchair. He was wonderful and the experience with Oswald's Pharmacy a great one! Thank you!
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April 2024 by Algis Kivenas
NOT HAPPY !My mom has stage 4 cancer and the arm cuff on the Omron machine is too large. Purchased a size small and was told it would work because it's the same brand.If it was the wrong size, that would be a me problem, but it doesn't even fit the machine I have. I purchased it based on your employees knowledge.Different attachment, NO REFUNDS, thanks for screwing me over.Took your advice and lost money.I'd give Negative 5 Stars if possible.
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March 2024 by jeff haymes
Great prople
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March 2024 by Carol Hawkinson
Staff was courteous and knowledgeable. Had exact needed product.
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March 2024 by Eileen Miller
Veronica was very knowledgeable about all variety of rollators and walkers and helped us make the right choice for my Mom. She let us try a variety of models and explained the pluses and minuses of each. Great service!
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February 2024 by Dan Reyrao
Great service and very knowledgeable in their products. Definitely recommend!
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February 2024 by Chris Conley
We have had the best experience purchasing a lift chair at Oswald’s Pharmacy. We were able to try all the chairs out and got all our questions answered by a very knowledgeable staff. We were also able to get same week delivery. I would highly recommended visiting Oswald’s for all your lift chair needs.
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February 2024 by Carol Anderson
Oswald's is the BEST. And it's a fun store to shop in too. But mostly their staff is so very helpful. Today I had a wonderful experience with a man named Eraldi who was incredibly helpful and friendly and gave me all the answers I needed. This store can't be beat. There's a reason they've been around so long.
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February 2024 by John Hosko
Oswald’s is my “go-to” place for hard-to-find items. Service is always good snd advice is offered if needed.
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January 2024 by Susan G
I went to Oswald's medical supply area earlier this week with my parents to purchase a rollater for my dad. THANK YOU so very much to Eraldi for your help and patience in making sure it’s a good fit for my dad’s walking/sitting needs and my mom’s folding/lifting needs. It was so valuable to have someone talk us through the features and they could actually try it as opposed to just ordering something online. He is now in touch with a wheelchair company to see if he can order a replacement seat and back for a wheelchair we temporarily borrowed from a friend. Thank you so much for your wonderful service!
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January 2024 by Deborah Edwards
My wife Deborah and I came to this medical supply in Naperville today to find products to alleviate her pain. Currently Deborah is facing surgery for a pinched nerve. To our surprise, we not only found helpful equipment, but also a compassionate and caring salesperson,Terri H who assisted us,not in a pushy way but as a guide.Thank you Terri, we'll be back!