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August 2024 by Jake Golden
We had our sliding glass door to our patio replaced and are very happy with the service we received. Very fair prices and excellent customer service!
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May 2024 by bryan payton
Had 18 windows install. Only took the team 2 days! The install team was very careful and courteous. Great price and fast service! Would highly recommend.
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May 2024 by Sean Gallagher
Dear Naperville Windows and Doors Team,
I would like to share my absolute satisfaction with the services you have provided. I am thrilled with the finished product! Absolutely thrilled.
I hired your company primarily based upon the work I saw you perform at my brother's house earlier in 2022 in Naperville. I'm very glad that I did. In addition to the highest quality of work, your overall pricing was very reasonable and competitive. A great value. You have once again delivered a high performance and met or exceeded each of my expectations. I will plan on working with you again when future opportunities arise such as my entry door and/or rear kitchen slider door.
I appreciated the efficient initial project survey and delivery of quotation by Mr. Bruce to begin the project. Company owner Don taking the time in walking the job site and confirming the quotation details line by line prior to finalizing the contract gave me further confidence I was making the right choice by hiring your firm. I appreciated the organization and responsiveness of the office team from Sandy and Viktoria during the overall process. It was smooth all along.
Finally, your installation crew of Joe, Jerry and Patrick are simply impressive. Extremely organized, clean, pleasant, efficient and hardworking. I was present during the installation and watched how they worked together, fixed existing defects affecting the new work without hesitation and installed my windows as if it were their own house. They asked me for my thoughts on several details which I appreciated. I am absolutely thrilled with the quality of the finishing touches. The exterior appearance surrounding the new windows in the front of the house was a primary concern of mine from the beginning of this project. They are fine craftsmen and the aluminum cladding installation exceeded my expectations and resolved my concerns with the look of the final product.
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April 2024 by Kevin Gallagher
We have used NWDs two separate times now. First was to replace the windows in 1st and 2nd floors a couple of years ago and we have recently had our basement windows replaced. We had outstanding experiences both times. Both the sales side and installation side are extremely competent and professional. For the first project, they were one of four competitive offers. NWD was one of the most attractive prices and never used any pressure sales tactics. In addition the pricing was transparent in contrast to the other well known competitors in the Naperville area. Perhaps most importantly, the installer team know what they are doing and are very respectful of your home. They have their own team and the same installer did our house 2 years apart. My brother has also had his windows replaced by NWD with the same great experience.
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April 2024 by Adam Alawawda
The whole process was super easy quote was done in 15 minutes not like most other companies that spend more than 90 minutes with there pressure tactics to get you to sign. Price was very competitive for the full frame install and window type. I am Very happy with my install, installer took his time and attention to detail was impressive. I will be using them for my next window projects.
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March 2024 by Ullysses Soto
My In-laws' new windows are amazing! Professional work at a very competitive price. Our family had a great experience.
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November 2023 by Nitin Thorat
Great work done by Sandy/Don and team. I highly recommend Naperville Windows & Doors for following reasons.1) The window estimate included specifications with diagrams and operational configuration along with detail pricing for each structure member. I have collected several estimates and none of them came with so much of clarity and fairness in pricing.2) The installation team was highly experienced and finished the job in 2 days for 19 windows with all my concerns addressed to satisfaction.
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November 2023 by Mitch
Naperville Windows and Doors has now done 2 two window jobs for us. First our main floor, then our upstairs. The process from quoting to the day installation happens is always such a breeze. They are very professional and do amazing work. Highly recommend!Services: Window installation
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November 2023 by Doug Tansor
My entire experience was Awesome. Great Windows and great service. Install was on time and they did a great job. I did my shopping around too and they also had the best price. Would definitely recommend.
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November 2023 by Shan
I recently had 24 windows and glass patio door replaced by NWD. I first got estimates from about 6 companies back in 2019 and NWD was one of them. They weren’t the lowest priced but they weren’t the most expensive either. All were within a couple thousand dollars. One company was outrageously high. I was unable to get the windows done back then.Fast forward to 2023. I decided this is the year to get them. This time I only called NWD and requested an updated quote. I was confident that they would be reasonably priced so I did not contact other companies. The updated estimate was few thousands more than 2019 which was understandable considering the economy and recent pandemic.Pros:- They were the only company that provided a presentable professional estimate.- They worked very well with me to provide my HOA with all necessary information in order for me to get approval. Follow-ups were super fast.- Once approved, Don came out and took measurements again and pointed things out to me. He walked me through the process and set clear expectations.- Sandy and Viktoria were responsive to any questions I had. By the time the windows came in, I had some major deck issues. They said not to worry. They brought plywood to make it safe for them to work.- Day of installation I met Joe, Jerry, and Patrick. They were professional, on time every single day, and worked fast but did not cut corners. I could tell Joe was obsessed about making everything perfect. They cleaned up at the end of every workday.Last day of installation, Joe walked me through how to operate the windows and the glass door and all the options that I now have available that I didn’t have before.Cons:I absolutely cannot think of one thing I was unsatisfied with.Overall, I am completely satisfied with Naperville Windows and Doors. I hope they never advertise because they do not need to. I have gotten compliments from many neighbors…even some I didn’t know very well.I would definitely recommend them to anyone and if you’re someone who likes a professional company that does exactly what they said they would do, answers questions without being snarky, professional employees, no pressure sales, or trying to up-sell you, then this is the company for you.Thank you Sandy, Don, Viktoria, Joe, Jerry, and Patrick for making this the best experience I’ve ever had with a Contractor. I cannot express my appreciation to these people enough.
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September 2023 by Jennifer Roberts
They installed our new patio door. It is wonderful and everyone has been super helpful.
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August 2023 by Joan Schaeffer
Fabulous company. I bought a new, large bow window for my kitchen. They use Marvin windows and had a window with all wood interior and fiberglass exterior. The wood stain on the inside is beautiful and matches my adjacent cabinets perfectly, and the outside looks great. They were very professional, thorough, patient, nice, affordable, and highly skilled in their workmanship. I talked with several companies before deciding to go with Naperville Windows and Doors. This company was by far the best. I highly recommend them.Service: General window replacement
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June 2023 by Nicole Marquez
Naperville W&D blew my mind from start to finish! Extremely fast response from the quote through installation. I initially reached out for a quote via email, and they responded within 2 hours with a quote for the entire project. Very responsive to my 1,000,000 questions, worked with me on financing options and helped me pick the product that was right for me (even gave me new quotes when I changed what I wanted over and over again). Finally placed the order, was quoted 7-10 weeks for install, yet the windows came in within 4!!! Scheduled my install, and they let me know they had an earlier appointment which I took. Installers showed up on time, worked ALL day and did a bang up job! Far exceeded my expectations. The attention to detail was mind blowing. From the window trim, to the touch up paint on my walls, to the clean up, I cannot believe how good of a job they did. It was the definition of white glove service. When the project was finished I got a full tutorial on how to use/clean the windows, and some tips on how to keep them in good shape. I cannot recommend this company enough, if I could give 10 stars I would. Definitely recommend!Services: Double pane window installation & replacement
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April 2023 by Donna Wielgolewski
The crew was outstanding. So respectful of our home, removed shoes, placed runners to protect floors. The crew was extremely hardworking and were conscientious. Office staff were very responsive with an estimate and kept us informed with all stages of our window installation. Beautiful job!!Service: Window installation
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March 2023 by Carol Schafer
Excellent service, quality, and price. Great to work with. Everything was perfect. We have gotten so many compliments on the new door.Services: Sliding glass door installation & replacement
