NAPA Auto Parts in Roselle is a well-run store with knowledgeable and helpful staff. Customers appreciate the friendly counter personnel who assist with problems and quickly provide parts, often within minutes. The store offers excellent customer service, including carrying heavy items to cars and helping with returns. Although the delivery process can be tight and appointment-based, staff members are friendly and accommodating, working to resolve scheduling issues. The store also provides convenient in-store options, such as ordering parts for quick pickup, saving customers time compared to online orders. Overall, NAPA Roselle is highly recommended for its helpful staff, efficient service, and well-managed operations.
