NAPA Auto Parts in Roselle is a well-run store with knowledgeable and helpful staff. Customers appreciate the friendly counter personnel who assist with problems and quickly provide parts, often within minutes. The store offers excellent customer service, including carrying heavy items to cars and helping with returns. Although the delivery process can be tight and appointment-based, staff members are friendly and accommodating, working to resolve scheduling issues. The store also provides convenient in-store options, such as ordering parts for quick pickup, saving customers time compared to online orders. Overall, NAPA Roselle is highly recommended for its helpful staff, efficient service, and well-managed operations.
I got delivery here,no problem with unloading process and people in the warehouse. Too tight to park, DON'T sleep on the street, they issue me two tickets for parking.
November 2025
Everyone at this store is very knowledgeable and helpful in getting me in the right direction especially Nick-thank you guys…
November 2025
We needed a battery for our 2014 Audi Q5 and went to O’Reilly and Auto Zone. They couldn’t help us so we came to Napa auto parts in Naperville. Alex was very helpful and knowledgeable. He provided great customer service and even took the heavy battery to the car for us. Thank you Alex. I highly recommend this store.
