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March 2024 by Daniel Keeling
Always heard there is a lifetime guarantee on their products, but I took pants in to get a seam stitched and they said repairs and exchanges only are valid for 30 days after purchase. ??
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March 2024 by Steven McHugh
amazing staff! amazing atmosphere! amazing stock!! we literally parked right out front, had the best shopping experience possible and my daughter won't stop wearing her new shirt at school!! such a great fit and great clothing line and this store is an excellent representation of the brand name and all it stands for!! KUDOS!!!
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January 2024 by Dovie
Expensive and it's very popular with the younger crowd. The place is very busy, especially during the weekend and holiday time. Parking is horrible as its located downtown Naperville. The quality of their products though are somewhat good. The leggings are soft and feel good to the skin. The staff are friendly, but some of the younger employees are just goofing around the back while the store was very busy ( none of my business but just want to point it out). Avoid going to this place on a weekend unless you don't mind the long line.
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January 2024 by Ride With Me
Fabulous experience!! The 2 sales ladies on the floor were very kind and extremely helpful! The cashier, I want to say her name is Victoria. She’s also a school teacher, but talk about ABOVE AND BEYOND!! She was absolutely amazing and made my entire day! I will definitely head to this particular store again for all my grand daughter’s lululemon needs!
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December 2023 by Ela Querub
Very poor customer service… the younger employees are SUPER nice & helpful. The older woman there give a lot of attitude & are very rude. Doesn’t seem like they want to help. This location is super close to me so I go all the time. This one older woman though with the glasses has helped me a couple times with alterations or transactions & has always been snobby towards me. I try to avoid her sometimes when I go cause she doesn’t seem like she wants to help me. I’ve worked & owned retail stores/ restaurants & I’ve never given service in this way, so it is disappointing. Love the merchandise though!!
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December 2023 by Mokhtaria Benhatchi
We loved it....the store is very good...and all the sales people were very helpfulFantastic ?
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November 2023 by Yusur Aljobory
Really nice and helpful staff. I mainly like this lulu location than others around the city of Chicago
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October 2023 by Matt Dean
Went to this location today and I was helps by joe who was amazing! He showed around and got me what I needed! He was more then helpful! I will definitely be back!
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October 2023 by Honesty A
Super kind and friendly employees. Super helpful, professional and ready to make you happy at the store. Awesome designs.
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September 2023 by Stephanie A
Unfortunately I didn’t have a good experience, I was greeted but I also was almost escorted through the store and I just felt I wasn’t given the space I needed to look around without someone being on me trying to pick a size for me. Felt rushed. This was my first time inside a Lululemon as I usually only purchase online. No one else really was treated like that so I don’t know why I was. The location itself is very nice and organized well.
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August 2023 by George Smith
Joe hits on every girl that walks into this store and has made a few girls I know uncomfortable
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August 2023 by mady campbell
This store is very nice inside. The workers here are awesome at helping out and theyre very sweet. I always have a great experience when im here and if i have a question, they always help out! Clothes are great quality and its so fun shopping here. The fitting rooms are AMAZING!! I love them so much because there are multiple mirrors! ?
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July 2023 by Terri Theodore Berkshire Hathaway Home Services
Very large store, lots of selection! I brought friends from England to the store they were very excited with so many new items that were not yet by her shop.
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June 2023 by D CG
Music is waaaay too loud and made it impossible to stick around to shop
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June 2023 by Julia Nacker
Was nervous to try on items at the store due to being on the bigger side of lulu’s sizing scale. However, Liz at the Naperville location made it an easy process and I left the store being confident in my purchase. She also did an amazing job with helping my niece order a pair of shorts.Thank you for your excellent customer service Liz! ?