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November 2023 by James Mayer
The product is great, but the staff at the store is amazing! They take the time to go through all the details with no pressure to buy. They want it to wirk for each person/situation.
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November 2023 by BrYeN
Lovesac doesn't only offer high quality products, they offer high quality service too. Talk to Ashley and she will ensure you get the service and products you desire.
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October 2023 by Jonathan River
Fun experience. Feels like playing with Legos. And the staff seems like they have been doing it for quite some time. Very knowledgeable.
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September 2023 by Michael D
Went here to check out the furniture with the potential of buying. Very helpful showroom employees. Love our "sactional" so far
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July 2023 by Terri Taylor-Mikes
We love our sactional. It should come with age warnings on putting it together. It is a good amount of work and takes some strength as well. But we do love it
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June 2023 by joe williams
Love working with LoveSac team. Especially Ashley from Naperville IL store
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May 2023 by Heather 357
The store has everything you need to determine what configuration and size sofa to get and what type of fabric covers you want. Everyone was super helpful and nice.
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March 2023 by Lindsay Ermey
Extremely happy with the level of service and quality of our purchase! Ordered on Saturday and delivered and set up in our home by the following Wednesday!!!
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March 2023 by Rachel Smola
Ashley at the Naperville location was super accommodating and excellent to work with.
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February 2023 by Katrina Aguilera
Everytime I go in this store, the representatives are always helpful and polite
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January 2023 by Eric
Our salesman was great. She knew the product very well and advised us accordingly.
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January 2023 by Thompson Nguyen
If you go to this store, make sure you talk to Manny. He is very knowledgeable and patient. I can tell from how fast he answered our questions that he pretty much knows everything about lovesac from heart.We haven’t gotten our lovesac yet because we got custom covers (we didn’t like the bumpy lines on the covers. So it will take 3-4 weeks and the covers are non-refundable. We understood and took the risk. A lot of people say they love their lovesac. When I search for top furniture company’s love sac is usually on the top 5 list.Will update this review later when we get out lovesac. Not looking forward to putting the covers on but I hear using a steamer on the cover makes it easier to put on!
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January 2023 by Cindy Warta
Marissa was an absolute pleasure to work with. She was super informative and helpful through the entire process from my initial questions when I walked into the store to the final purchase.
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December 2022 by Thompson N.
If you go to this store, make sure you talk to Manny. He is very knowledgeable and patient. I can tell from how fast he answered our questions that he pretty much knows everything about lovesac from heart.We haven't gotten our lovesac yet because we got custom covers (we didn't like the bumpy lines on the covers. So it will take 3-4 weeks and the covers are non-refundable. We understood and took the risk. A lot of people say they love their lovesac. When I search for top furniture company's love sac is usually on the top 5 list. Will update this review later when we get out lovesac. Not looking forward to putting the covers on but I hear using a steamer on the cover makes it easier to put on!
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December 2022 by Anabelle Esquivel
The customer service at the showrooms is great but my overall experience with lovesac is not the best. Delivery keeps getting delayed on my items and when you call customer service it always states that there is a wait time of an hour. Who honestly has the time to hold that long.I did request a call back but never received a call back. I also do not feel that their website is the easiest to navigate.
