-
October 2023 by Paul Crews
The best. Rented us a violin for years. Restored and service my daughter violin for years.
-
September 2023 by Jenn James
Great service as on the phone and in person. We get attendance right away. They was so nice and helpful, ready to answer our questions. Perfect place to get your music items. Highly ecommend
-
February 2023 by Jason Lin
Excellent, friendly, and knowledgeable staff, and very reasonably priced services!I went in looking for some new strings and an adjustment for a fine tuner. The technician was happy to get to know my needs and answer any questions I had, and was gracious enough to perform some routine maintenance for my instrument while completing my adjustment.After completing my request, the technician pointed out a few spots of wear and tear he noticed on my instrument, and was happy to explain the issues and provide a quick estimate for each item. As an intermediate player, it was very helpful to hear these suggestions since I can't really identify them myself!I left Bachelder satisfied with their service, and with some new knowledge about my instrument. Will be planning to come back!
-
November 2022 by Lori H.
As a violin teacher and being a retiree of 34 years of public school orchestra teaching in the suburbs, I can say that the reputation of this store has always been excellent, over decades. They know stringed instruments, and they know how to repair string instruments. I was there lately to help a student choose a new violin, and I was impressed with their knowledge of violins, bows, and cases for the violin. In re to repairs: they actually turned down a repair of an older violin that had been repaired a few times, because it looked too delicate, may cost more than the value of the violin, and referred my student to a second shop for another repair estimate. That's an unheard of level of honesty in this business. I would recommend this shop and I'm super picky. I generally drive into Park Ridge where many of the CSO musicians go for their repairs to MBecker, but I'd comfortable having something repaired here or buying a new item.
-
July 2021 by Dave Farquhar
Excellent source for rental instruments and repairs. I have used them with my middle school students for at least 25 years.
-
March 2021 by Robert West
Top quality violin repair.
-
January 2021 by Maglite L13
Super friendly and knowledgeable staff
-
September 2020 by Rocco Castallante
Bachelder Violin is a highly professional and prestigious organization. Linda, owner and Jay, violinist and instrument technician caretaker along with the entire staff are cordial, helpful and experts in their field.
-
July 2020 by Po Camp
READ THE FINE PRINT OR YOU WILL PAY! Not user friendly at all! They have my instruments and refuse to give me a refund! There are much cheaper places to rent. Just because your school district funnels you here - don't use them!!!!!! Wish I could give NO stars!
-
June 2020 by Po C.
READ THE FINE PRINT OR YOU WILL PAY! Not user friendly at all! They have my instruments and refuse to give me a refund! There are much cheaper places to rent. Just because your school district funnels you here - don't use them!!!!!!
-
October 2019 by Noel N
Had them fix a cello neck break. Fix successfull.Service was good and the were honest with me.
-
October 2019 by Good Vibes
Outstanding customer service.
-
October 2019 by Lara Bruce
Beautiful shop with rentals and quality instruments and accessories for sale at various affordable price options. Owner and staff are excellent and knowledgeable. Skilled repair work.
-
April 2019 by JeSsE E.
Called and spoke with J about possibly fixing an inexpensive violin bought for my daughter. Arrived for appointment, was nicely greeted and discussed with J what I was hoping to fix. J was very honest and indicated broken string was fixable. Provided me a modest quote to replace string. Entire process was 10 minutes in and out. Would patronize again. Good experience.
-
March 2019 by Brian Cecil
He knows his stuff and will work with you. He repaired my son's Viola. They rent instruments and repair and loan out until your instruments repaired. He will let you try several bows to see if they work for your liking. I highly recommend him.
