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January 2024 by Edith D
Quick and friendly service.
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January 2024 by erik sung
I needed a quick oild change. Called and asked for an accurate quote. When arrived, after 10 minutes of waiting, they tried to charge me $145, instead of $99. I wasted 30 mins. I would goto Christian Brothers
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January 2024 by Shari Franklin
Really kind and helpful. But also loved that they offered to reset my oil service light without me having to ask for help. Great service.
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December 2023 by Danielle Dortmund
Great service to keep my car running smoothly!
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December 2023 by Dyane Fundarek
This was a nice team of guys working together and communicating w each other. As a former mgr, i appreciate whrn employees work togetherServices: Air & cabin filter replacement
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November 2023 by X L (Pers)
Great team who got the weird oil filter I needed and provided quick and friendly service. Recommended.
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November 2023 by Lydia Baer
The staff at the Jiffy Lube in Naperville, IL on Ogden Avenue were very respectful, kind, and my experience there was awesome. Especially the main guy, he was fantastic and very professional. He even found a coupon for me at the end to cut down on my total cost!Service: Oil change
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November 2023 by Mood 1987
Very good and fast service. Sergio was very helpful and informative about services needed for my car and how to maintain it.
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October 2023 by Bogdan Gulyk
Make sure to check under your car if you get an oil change here. The metal plate that covers the bottom of the engine compartment wasn't clipped back on correctly. It was a quick service but wasn't done correctly.Update:Sergio at that location was able to bend the piece back into place and secureService: Oil change
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September 2023 by Maria Jose Catalan
DON’T TRUST this place! Got here for a quick and easy oil change. However, they offered a spark plug replacement, because according to them the car spark plugs were “old”. It took more than 2 hours for the oil change and plug replacement, while the guy doing the work was chit-chatting and joking with other coworkers only watching at him. Ah surprise! when we started the car and put in Drive, it was vibrating like nothing. Of course, it was not like that and the guy did a POOR JOB! More than an hour to figure out what had happened. Result 4 hours for a quick oil change!At least, the manager had great customer service skills, so he took care of what was wrong and didn't charge any money for the service.Service: Oil change
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September 2023 by Nicole Smith
They were very friendly and even helped me with the cap for my coolant. It was stuck so I went and bought another one and they got it out for me and put the new one in. They were very help and respectful and I would definitely recommend them to friends and family.Service: Oil change
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August 2023 by susan crabtree
slow and not much concern for customer (me)i had to ask them if they would rather have me leave so as to not inconvenience them…. pretty badService: Oil change
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August 2023 by Kelly Marie Collins
Sergio was amazing - fast friendly efficient and a gentleman. Definitely will repeatService: Oil change
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July 2023 by Mona Cadena
When waiting to get an oil change in their parking lot, my tire went flat. After I looked at the tire, I ran over something in their parking lot. Their only tech was very rude (probably overwhelmed since there was a few other cars ahead of me) and insinuated that I must have drove here that way because there was nothing around my car. I drove up through the front, not the side. He didn’t even look up that way and insisted I brought my car that way. With how quickly it was losing air, I never would’ve made it from my house to this location. Why would I go to a Jiffy Lube for tires? That’s not what they offer. Because of the lack of maintenance of their parking lot, my $70 oil change turned into a $400+ expense I didn’t plan for. I went across the street for the repair and oil change. They were much more empathetic and resolved the issue promptly.
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June 2023 by Michele Griffin
I arrived to get an oil change at 5:30pm. No one was ahead or behind me. The mechanic came out with what seemed like an attitude and he saidhe was the only one there. He let his last guy leave a short time ago. So, he would not service me. Mind you, this place closes at 6pm. Some of us have to work and don't get out until 5pm. I will not be returning to this Jiffy Lube.
