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January 2024 by Maryann Jackson
They checked My car right away and they honestly told Me exactly what was going on with My car and what I needed to do to fix it.
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January 2024 by Camilo Donoso
It would be good if, taking advantage of the visit, they would give us an estimate for changing the battery, tires, brakes so that we can budget for changes in the future. The employees are not very clear.
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January 2024 by John Weber
Fast friendly service pricing in line with other service providers.
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January 2024 by Alison Clark
Nice group of men, upfront with how long it would take which was quick.
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January 2024 by Raghav Petluru
I had an amazing experience at this location. I was heading out on a long drive and noticed that my coolant level was empty. I walked in to get it checked and David and others were very helpful and prompt in taking a look at it. They topped up the fluid at no charge and were very kind about the whole experience. I definitely recommend this location to others.
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January 2024 by Peter Proczek
Staff broke plastic screws for heat shield and didn't say anything or fix it. I didn't see the cover hanging down until I had left and made another stop. They did not clean up the spilled oil inside, where the filter was removed. While the staff was friendly, I would say their friendliness does not offset the unprofessional job that was done. If I could give 0 stars I would. At the very least they could have told me they broke or misplaced the screws. Luckily I had replacements at home.
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January 2024 by Kelsey Donovan
My husband took my car in for an oil change to is morning. Free tire rotation is offered with oil change, so he accepted. The tire tech Hunter admitted to bending my dust shield on my tire and my car has been making an awful noise. My husband took the car back and Hunter and David the cashier said it was too bad and that it was our problem. They tried to pin the blame on us saying the dust shield was already bent then admitted to bending it. Really disturbed that they told us it wasn’t their problem and we needed to leave.I normally won’t leave reviews but this is a horrible experience.
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January 2024 by J Cortez
Great service. I had a synthetic oil change and a tire rotation. I was back before my lunchbreak ended!
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January 2024 by Felicia Chen
Went for an oil change service here. Not even 24 hours after the change we discovered that the oil was leaking. When we looked underneath the car it was obvious that the bottom was soaked with oil. Went back to Jiffy Lube and were dismissed after an inspection that lasted for less than 2 minutes. We weren't treated seriously and would not come back again. Not recommended.
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January 2024 by Tekisha King
Thank you for exceeding my vehicle dire needs with reasonable costs to get me back on the road safely.My recommendation to safe drivers: For immediate car repairs, adjustments, or professional expertise…juke over to the professionals at your local Jiffy Lube!Happy Holidays, Jiffy Lube (Naperville) Team!
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January 2024 by David Madsen
Staff was very friendly, provided recommendations, but did not push any services. Enjoyed the staff and interactions with them.
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January 2024 by Tim Dunn
Jiffy Lube is always my first choice for oil changes.
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January 2024 by Marlene Keslin
Excellent work, amazing customer service
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January 2024 by Mohammed Al Jomaely
Very very good service and very good guys
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January 2024 by Rick Ridgway
Place was clean, employees were friendly and professional