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September 2024 by Crypto
Worst around. Asked farmstand about sunflower seeds and just didn’t really answer but pulled phone out. I said I’ll go check up front. Went back and didn’t even check. How do you not know what product you have you usually stock and tidy up. The other day at morning kiosk needed opening, as she looked as she rolled out of bed with no hello or just give me a minute, etc she opened with a frown and walked away. At exit no thanks have a good day, etc.
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September 2024 by Donald McBride
I’ve lived next to this Jewel for almost 30 years. The only reason we go is convenience. The workers are fine but management is terrible. Arrogant. Many problems but I’ll highlight 2. Prices at checkout are way too often different than what you see on the shelf. Their handling of coupons is terrible, the app is the worst. The second is the Deli. There is no urgency. The workers appear to be required to interleave other tasks with handling the counter. Maybe they are handling online orders and making those of us that are right in front of them wait. To me, this is just rude. Not considerate of the customer. What a difference between workers at other grocery stores, even other Jewels, and this. I swear I won’t come back, but it’s so convenient.
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September 2024 by Rose Daciolas
I'm giving 3 stars instead of 1 SOLELY for the fact that the manager on duty has always gone above and beyond to solve my issue and has always treated me with kindness. However, the fact that I've gone to this jewel several times in the past year for a cake and am told each time that no employee knows how to do it. This is absolutely ridiculous. I've gone into the store prior to 5pm, at reasonable hours of the day and am constantly dealing with the same scenario. I've also had to ask for a manager each time so that I don't have to pay for the frosting to attempt to write on the cake myself‐ which I shouldn't have to do. This has always been an included service when buying a cake of any kind at jewel and shouldn't be as big of an issue as they make it to be. This store really needs to retrain the bakery dept and make it a requirement that atleast one person on duty in the bakery has the capability to write a simple message on a cake. I've tried to give the benefit of the doubt & have given this location plenty of chances; but have always gotten the same experience. I will no longer be purchasing cakes for ANY occasion at this location, it's simply not worth the headache and disappointment.
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September 2024 by Matias Vena
Number one grocery store for all your staples. We've been coming here for our whole lives and we have a sentimental attachment to this wonderful grocery store.
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August 2024 by Russ Einhorn
1 register open, line of people waiting to check out. All self checkout lanes were open, but people that were waiting had full carts
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August 2024 by Sue Chappel
Stopped in to get Mike's hard lemonade for a party we were going to. They did not have as good of a selection as they used to, but it was convenient and we got in and out pretty quickly.
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August 2024 by Scott S
Not sure what's going on with this place lately, but they are perpetually out of stock of things. And we have noticed a lot of expired and/or moldy food on the shelves. This is the 2nd time sale prices wouldn't come up even with an updated Jewel App, too. Plus, the check out lines are way too long (not enough cashiers). This store needs some serious help.
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July 2024 by John 768
The worst customer service ever I have seen in jewel osco, what a shame full behaviour towards the customer they are acting like they own that place and every needs to follow as they say really never ever visit this store again
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July 2024 by The WWII Professor
A really nice grocery store with also a floral department with a large selection. A good variety of choice of Giardiniera which was quite nice as well. Very friendly and helpful employees.
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July 2024 by Jenn Griffin
I normally go 10pm-midnight and it’s very relaxing, not too crowded, and I can normally find what I need, as people are restocking for the following day.
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June 2024 by Jeff Gunther
Jewel had what I needed as usual..
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June 2024 by Kevin Larrison
( Nursery) I delivered nursery stock all over the Midwest. I have to say when it comes to presentation and curb appeal your store is one of the best I ever seen. I have delivered to private nurseries that don’t come close to your store on presentation and I have never seen a big chain store that puts in the time and effort required for the presentation of your store. Usually you see flower petals all over not at your store tho. The plants was well taken care of someone definitely takes PRIDE IN THEIR WORK…I was very impressed someone or some people had definitely put lots of time and effort in at this location A ++
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June 2024 by Connie Casillas
I like the fact they open early so I can shop when no one is there. Its peaceful
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June 2024 by Samir Chitnis
Poor service at the deli counter. The store should keep the advertised items in stock else put the sign out for the inconvenience. The workers are not even making any attempts to check in the back instead gives nonsense answers.
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June 2024 by Bhavesh Patel
It's one of the smaller style stores. But it's still clean and well stocked.
