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November 2023 by Elenita Rodriguez
Patrícia Betance has been a very professional and great person. She had been taking care of me and my kids hair cuts for many years and we always are grateful for the quality of her work. Thank you Pat! Forever ?Service: Haircut
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October 2023 by Kush Bansal
Loved my hair cut! I had been looking for a good salon in Naperville from last 6 months. Mine was done by Omar and I highly recommend him. He was really meticulous and took his time understanding my hair growth pattern, unlike some other places that do it in 5 mins like you are on an assembly lineService: Haircut
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October 2023 by Charlene Jimenez
Trish was amazing! She is an awesome stylist very professional and experienced beautician .Service: Kids' cuts
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August 2023 by Pallavi Reddy
Worst service…asked for partial highlights but the output was the color on hair is like a patch..she didn’t do partial highlights at all. Just did 3 patches on my hair. ruined my hair.
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August 2023 by Luz Luna
If you’re looking for a new fresh look or style I highly recommend Hanna. She is so energetic and positive, her flexibility makes being at the salon a relaxing and welcoming experience. She dyed my hair and has also cut my hair, there is not one moment I didn’t feel comfortable telling her how I feel or if I wanted anything changed. She is very educated and up to date on many new hairstyles. Again, I Highly recommended booking with Hanna!! I definitely will be coming back for my future hair needs!Services: Blowouts
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June 2023 by Joanna Rios
Avoid this place, terrible customer service. I walked in 5 minutes before my appointment and was never greeted. The check in screen was not working, so I sat down to wait. My stylist was still working on her previous customer and was moving very slow since she was talking to the mother of the customer. I ended up waiting 15 min before she offered to cut the customer's mother's hair since she thought her next appointment didn't show up. At that point, I stood up and let her know that I was still waiting and she apologized for not knowing that I was there the entire time. She told the customer's mother to wait on her while she cuts my hair so she can cut her hair afterwards. The entire job was rushed, from the shampoo to the cut and I scheduled for a cut and signature blow dry, which was not even offered by my stylist since she just wanted to cut my hair and be done. At that point, I just wanted to pay and leave since I've already wasted my time waiting on her and was not satisfied with how rushed I felt. My stylist attempted to charge me the 40 dollars until I spoke up and questioned her about the price (since she did not style it). The supervisor came and charged me 20 dollars, which I thought was still too much for a basic rushed hair cut that I had to wait on simply because my stylist did not see me and was more concerned with cutting the other lady's hair (who did not have an appointment).Service: Haircut
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June 2023 by Julie Klemens
I really likes Hannah Pointer. She's great! I love that she listens to what the customer wants done for hair style .definitely going back. Also the product I got Cibu detox, clarify shampoo is awesome.
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March 2023 by George R.
Outstanding service quality cut and best rates in town. Got me on as soon as I walked in got the style I wanted and out just as quick without breaking the bank. Thank you
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March 2023 by Kaye Nasol
I’ve always gone to hair cuttery but I love this location. Everyone is super friendly and they always try to accommodate walk ins, Hannah and Trisha have done my hair and both are great!Services: Blowouts
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February 2023 by Darlene G.
Trish was amazing. I showed her the hair color and cut that I wanted, she was spot on. She took the time to get into details. Very friendly and professional. Highly recommend!
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January 2023 by Andrea M.
I just wanted to leave a review and acknowledge how amazing Patty was! as someone who's never had my hair professionally dyed before, she made me feel so relaxed, comfortable and walked me through every step, she also educate me on the balayage process and how to keep up with my hair afterwards. My hair turned out exactly and honestly even better than I had imagined, Definitely recommend Patty and her services and this location.Service: Balayage
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January 2023 by NickiNik Nak
I visited this salon today and the stylist was not familiar with African American hair. Instead of telling me there was no one available to do my hair they allowed her to proceed and it was a disaster. So much so that I had to take the blow dryer and finish drying my hair because I couldn't go outside with a wet head. However, instead of the other two stylist there actually helping her or providing instruction, they reprimanded me for using "their" styling tools not going to a "specialty" salon. As if there is something special about a basic wash and blow dry. I have been to this salon in the past with no issues so this comment was insulting and discriminatory. Salons should be able to accept any client and if you can't just say that so I can go somewhere else instead of wasting over 2 hours of my time.
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January 2023 by Astroboy9210
Feel like I'm in and out every time I have an appointment. This is always my go to place for anything hair related.
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January 2023 by Nikki Blanchard
I visited this salon today and the stylist was not familiar with African American hair. Instead of telling me there was no one available to do my hair they allowed her to proceed and it was a disaster. So much so that I had to take the blow dryer and finish drying my hair because I couldn't go outside with a wet head. However, instead of the other two stylist there actually helping her or providing instruction, they reprimanded me for using "their" styling tools not going to a "specialty" salon. As if there is something special about a basic wash and blow dry. I have been to this salon in the past with no issues so this comment was insulting and discriminatory. Salons should be able to accept any client and if you can't just say that so I can go somewhere else instead of wasting over 2 hours of my time.
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December 2022 by Sarah Esquilin
This place has gone down hill. Use the once to get my hair done and the girl was nice and fixed my hair. Since then been trying to make appointments and that’s impossible. Then I get a call about appointment was canceled due to being under staff/couldn’t find another person, due to employee that was out. I understand things happen and wish the best for that employee but since you knew about since yesterday then things should have happen a lot sooner with your appointment booking. The booking should have been closed so that people can’t make appointments. Now I have to search around for someone to do my hair before an event tonight.This place needs better structure and better help. And I can see we this place is losing business..
