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January 2024 by Brittany Sarkisian
I have been using dog walking services since October 2023. It’s the first time I’ve used a dog walker and was quite nervous but I didn’t need to be. Bonnie (owner) and April (dog walker) have been exceptional! April met my furbaby and I prior to his first walk to explain the process and make sure she had a meet and greet with him. Communication is great and I am 100% comfortable knowing my little man is in great hands with April. I get pictures and a text update with every walk and truly gives me peace of mind. Highly highly recommend!!
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September 2023 by M C
Great dog walkers! Bonnie the owner is fantastic and we’ve used them several times. Highly recommend!!
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August 2023 by Amanda B.
We had never met Bonnie when we initially spoke, but she treated us like family from the beginning. We we're struggling finding someone to watch our dog for two weeks. We called Bonnie on short notice. Not only did she deliver but she put together a great team to watch our dog. The sitters gave our dog a ton of attention and kept us updated regularly with numerous texts. For overnight services our dog was never left alone. We will never leave our dog again with anybody other than Bonnie and her team!
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June 2023 by Dave L.
Love these guys! Bonnie is the best and always comes through. Lately we've been using April as our dog walker and she's amazing. Don't know what we'd do without Friends of the Family.
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June 2023 by Michelle Bell
April starting walking my Little Dude when I was going to an event in Chicago and didn’t want to cut my time short. It’s so convenient and LD just LOVES her. He sees her across the apartment complex and will mow down anyone in his way to say hi.It’s so easy to schedule through Bonnie by text, and he gets a good long walk, cuddles, a snack, and fresh water with one of his favorite people. Bonus is I get a few pictures at the end of their walk. Highly recommend!
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June 2023 by Courtney Tedrick
Highly recommend Bonnie and her team! After a horrible experience with a previous dog sitter that resulted in the death of my dog, Bonnie completely understood how apprehensive I was about trusting another dog walker and is so incredibly careful and cautious with my pups. Her and her team are incredibly communicative, flexible, responsible, and caring of my furbabies. April and Theresa have both been wonderful and patient with my dogs, one of which is a rescue and very shy and scared of new people.
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April 2022 by Anne O.
I'm so happy to have found Friends of the Family to care for my dog. Bonnie and Julie are fabulous . They obviously love animals and are very good about keeping in contact and sending pictures. Better yet, they will bring in your mail and make sure your house is safe when away! I recommend them highly if you are in need of animal care!
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March 2022 by Katie B.
I have used friends of the family for years. They have taken great care of both of my dogs. I have had someone stay at the house with my dog several times. They are caring, my dog is always happy when I return and my house is clean and well cared for.
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September 2021 by Kristin Trafman
Friends of the Family was exactly what I was looking for in a pet sitting agency. I found them caring, professional and highly experienced with a true love for animals. I would highly recommend hiring them. Bonnie Toye, the owner was immediately responsive to my initial inquiry and any follow up question I had. Haley was our cat's pet sitter while we were away and she always kept in touch with text messages and photos to let us know how our cat was doing. I never had to reach out to her to check in as she kept us in the loop every day. I appreciate Haley's efforts in making sure we felt comforted knowing our cat was in good hands. I cannot thank Bonnie and Haley enough for caring for our cat while we were away. I plan on hiring them again in the near future.
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September 2021 by Morgan Keeler
Whether it’s a last minute request or an every day visit I always knew I could count on Friends of the Family. Reliable and professional and it’s not just us, the dogs love them too!
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August 2021 by Julie Kulak
I've known Bonnie and Steve for almost 20 years. They've been taking excellent care of my dogs & rabbits when we go away for any period of time, from overnight to two weeks. I won't call anyone else - they truly love our animals and take the best care of them. I would highly recommend them (and always do recommend them) to anyone who asks me about the best pet sitters in Naperville!
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August 2021 by Seth Picicco
We have been using Friends of the Family for years and the care our furballs receive has been nothing but exceptional! Bonnie goes above and beyond to make sure our pets receive the utmost level of love and attention when we are out of town. She will work with you to build a personal relationship and accommodate your and your pets' needs. I am always confident that my pets are in great hands with Friends of the Family and cannot recommend them more for any of your pet needs!!! 5 STARS!!!
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August 2021 by Brenna Ohlson
Have been using Friends of the Family for almost 5 years. They are friendly and care about my dogs like I do. Excellent team with excellent communication.
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April 2021 by Amy Patz
We have used Friends of the Family several times for overnight stays for our two dogs. They are extremely communicative, take great care of my pups and my house is kept safe while we are gone. I highly recommend!
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December 2020 by Barbara W.
Continuously exceeds my expectations and now I cannot imagine anyone else watching over my pooches while I am away. They communicate well. they are organized. They keep the place clean. And they treat my dogs respectfully. It is clear that all those that work here - love animals and love taking care of them. I met Bonnie because my home camera caught disturbing footage of the dog sitters mistreating my pets and not following agreed upon care. And I was overseas on vacation. I put an emergency message out to trusted friends and they connected me with Bonnie who went above and beyond to help me find care for my pets - allowing me to enjoy the rest of my trip knowing my dogs would be welled care for. I trust them in my home, with my fur family - and you can too.
