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February 2024 by Yazui Shou
Honestly this was the best store at one point but now its way overpricing many things costing 10$, 20$…. Store name not accurate anymore, please change it dont trick customers
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February 2024 by Kat Gonzalez
WARNING! It is currently 10:49am 02/1/2024. My experience here was very unpleasant and uncomfortable. The lady currently working FOLLOWED me throughout the store, and when it was time for me to check out, her words were “I can ring it up for you” as if I was stealing. I ONLY BOUGHT ONE ITEM, (I WAS IN SELF CHECK OUT.)? I swear I cannot wait until these store replace workers with robots. ? I will not return. I’ve never had this time of treatment working here. Social media here I come.
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January 2024 by Lubna Iqbal
Very nice place and nice staff
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January 2024 by Kitchen Og
Nice staff
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January 2024 by tee foun
Great customer service , it could be better if they were cashier s
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January 2024 by Greg Mueller
Good deals
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January 2024 by Bob Smith
This is a smaller square footage site so everything is packed in. Not a whole lot of room for people in wheelchairs, couldn't go down a majority of the rows
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December 2023 by Stacy Campion
It's fine as a store but the restroom accessibility is inconsistent at best. That's a problem for like ... at least 30% of the population.
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December 2023 by Prescilla Giblin
My husband and I had a pretty bad experience at this 5 Below on 348 South Route 59. I hope all the 5 Belows are not like this place because we do love the products. But my husband felt very hurt when the store manager asked him to leave. How did this happen?Well, he (my husband) greeted the young sales person in a pleasant manner and asked if they happen to have any “old school Razzles.” She made a few grunts and then walked away. A few moments later the manager said that my husband had to leave because he had made her employee uncomfortable and that he had to leave. My husband is a gentle, loving soul. He is also a senior citizen and a US Navy Veteran.I thought to myself, what would happen if it was a very friendly person with special needs!!! (“Oh, no, he/she is making me feel uncomfortable"); or if you’re elderly father or mother who treated this employee as if she was their granddaughter (“Oh, no, he/she makes me feel uncomfortable”).There were several witnesses and the witness had protested against the unsubstantiated treatment towards my husband because they saw the interaction between my husband and this young salesperson (by the way, this young salesperson had nothing going on for her anyway, I don’t know what she was thinking. I guess in her small mind she thought she had something going on. For heaven's sake, you work at 5 Below!!! GEEZ!!!!). Couple of the witnesses walked out in disgust and said they’d never shop there again.I had no idea that my husband was waiting for me outside for at least 20 minutes in the cold. If I would have known this happened 20 minutes earlier I would have left the items behind and left the store. We talked about it and my husband said that I shouldn’t go back in to confront this person…but my husband was so shaken up. I decided to call the 5 Below at 348 South Route 59 and explained how my husband was treated unfairly to the manager. As I spoke to the manager, it sounded like she did not want to hear my husband’s side of the story (he’s the customer) and that he had to leave immediately. But the manager was biased towards the employee and sided with her only.So basically, this manager has very terrible managerial skills. She doesn't know how to keep customers happy. The employee could’ve been a bold faced liar. God forbid the manager to ever find another managerial position of this type (or worse yet-political position, ugh) because she didn’t know if she was coming or going; or understand diplomacy (working to find a solution) or when someone is lying to her - even her own employee. HOW NAIVE!!!BEWARE?: If you ever shop at this store, don't be friendly, or someone will ask you to leave.I wanted to give a big fat "0," but couldn't in order to place this review, so I gave a "1."
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December 2023 by Markesha Ferguson
My kids and husband love this store. They have everything for $5 and maybe a little more, but it's such a great store to take your kids and grab little things for your home, kids or animals.
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December 2023 by Michael Giblin
Was just discriminated against. While shopping. Senior , Naval Veteran. 58. I have never been told or asked to leave a store for a simple kind greeting that an extremely ignorant young lady took to her manager and completely lied to. Manager on Sunday Night and young lady at register should be fired. Everyone knows me. For kindness. I expect both to be terminated. Your store will be brought up in the Churches that I associate with throughout Naperville. WORST INSECURE PEOPLE EXPERIENCE WE HAVE EVER HAD. MY WIFE SPENT COUNTLESS DOLLARS HERE FOR HER CHILDREN IN CLASS AS A TEACHER FOR NUMEROUS YEARS. ALL WILL BE TOLD. MOVE OUT DISCRIMINATING LIARS.GO WITH CAUTION BUT I'D SAY DO NOT GO AT ALL. 348 S. RT 59. SEVERAL WITNESSED AND WERE APPAULED OUTSIDE THE STORE. THEY SAID THEY WOULD NEVER RETURN WATCHING A SENIOR NAVAL VETERAN BEING TREATED AS SOME SORT OF THREAT. NEXT TIME YOU HIRE TEACH THEM PROFESSIONAL COURTESY. VERY BAD SHAMEFUL DISTASTEFUL CREW ON SUNDAY NIGHT OTHERS HAVE COMMENTED ABOUT BAD STORE ETIQUETTE. WAKE UP. LEARN TO TRAIN THEM MANNERLY NOT CRYBABIES ASSUMING THAT CUSTOMERS ARE IMPOLITE. YOUR CREW ON SUNDAY NITE THE TWO OF THEM ARE DEPLORABLE. WOULD NOT LISTEN TO ONE WORD I SAID. AND I WAS VERY POLITE IN LEAVING. DECEMBER 3RD 2023. TOMORROW I HAVE A LARGE COMMUNITY MEETING. FIVE BELOW YOU WILL BE THE NUMBER ONE TOPIC AND WILL CERTAINLY BE REPLACED AS OUR SUPPLIER. EASTER BASKETS TIME CHRISTMAS AND SPECIAL EVENTS. TOO BAD. YOU DESERVE IT FIVE BELOW 348S. Rt 59.AND ALSO NOT TO MENTION THEY BOTH LOOKED DIRTY AND UNKEPT.
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November 2023 by Erica Vaughn
Love seeing all of the cool little things they have to offer! This is becoming my new favorite place!
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October 2023 by Steven McHugh
you can find so many great things for the price!!! such a gem and such a clean location!!
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September 2023 by Cliff Budd
Absolutely great good products name brand
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September 2023 by Michael Nestroy
Great store, huge selection of items. My daughter and her friends ask to be taken to the store as a reward. My only complaint is there isn't much in the store that is actually below $5, I guess due to inflation, but even a normal size bag of M&N/Candy Bar is 1.50 which seems high.