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July 2023 by Jenifar Shila
I have been going there since 2014. Absolutely love it. They are the best ?
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April 2023 by Holland Hames
I have been getting my haircut here for 9 years. Always great service! Thank you, Kay!
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March 2023 by Joo
My hairstylist literally saved my ruined hair. I got a terrible haircut at another place and the hairstylist, Yana, fit me in last minute and was so sweet. She did an amazing job. Thank you Yana!!!!!
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March 2023 by Joo Won
My hairstylist literally saved my ruined hair. I got a terrible haircut at another place and the hairstylist, Yana, fit me in last minute and was so sweet. She did an amazing job. Thank you Yana!!!!!
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February 2023 by Yongmei Liu
Had one bad experience and a few so-so ones in the past few years, so I don't go unless I absolutely run out of other options. The worst experience today yet! They changed my hairstyle without asking. After getting home, I noticed that they got hair dye all over my forehead... Their hairstylists keep changing. You never know what you get.Services: Hair coloring
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February 2023 by KARAH LEE-FURTH
I have been going to Ellie’s hair salon for a long time! They do an amazing job! I always leave feeling beautiful! ?
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April 2022 by Gloria W.
Yana is great! The only thing is waiting time is a little bit longer than expected. Definitely will revisit.
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April 2022 by David Yang
Very professional, kind service. The stylist is Ginne and she did fantastic haircut.Service: Hairstyling
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May 2021 by Annabelle O.
The 1-star is due to their inability to clearly confirm a time to book an appointment. Tried to book for Sunday and the person who answered said we have availability today (Saturday) at 2:30. I was unavailable then. Instead, I asked for Sunday and they confirmed yes. I called on my way there to apologize for running late, and they said that was fine. Upon arrival, Kay, my appointed stylist, gave me the runaround and said there was no record of an appointment. Told us to come back in 30 min, and she would fit me No problem - I shopped at the H-Mart connected to their location. When I returned, Kay inexplicably tried to prove she was right and showed a computer screen of a canceled Saturday 2:30 pm appointment. What does that have to do with whether or not you can cut hair at the new designated time? After 5 min of Kay trying to prove she was right, and then said come back in 15 min, I'd had enough. I don't like to be this person who doesn't support Asian-owned businesses. But the whole experience was a How-to in offending potential customers.
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March 2021 by C G
Don't come here to get your hair colored, went in with black hair left with black hair. I came in to get my hair colored from black to light brown, took almost 2 hours. After all that they said my hair was done and looked dark cuz it was wet. Didn't even dry my hair, told me it'll look lighter when it gets dry. Went home blow dried it myself and my hair was basically still black, not even dark brown ?
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January 2021 by Mihyun Choi
Hair designer,Kay never makes me disappointed. She is the best in Naperville.
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October 2020 by Noelyn Tolentino
Loved Kay!!
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March 2020 by Yongmei L.
You go to a hair salon want to look and feel beautiful. Went to Ellie Hair twice, both times there were comments about how my hair didn't look right (the first time the word used was "weird"); and I told the hairstylist this time that I wanted a trim and I came out of the place with my hair at least two inches shorter. Not a customer-oriented place.
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February 2020 by Marti Val
They think they are like doctors that customers should listen to them fot the hair style regardless what customers like and wait till they permit customets talk to them. Also, they always tend to cut shorter than what we ask them to leave.
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February 2020 by Xam Mcglahe
Seems like they love to cut as they want, not the way as I want. Cut way shorter than I told her.