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March 2024 by Israel Ruiz
When you are a big guy, you come here!
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January 2024 by James Tonchick
I had looked online and gotten ideas then went to the store to try on different items. The sales staff was very helpful answering my questions and pointed out where the items I had seen online were located. They left me to browse, and came back in a few minutes to answer more questions. Once i selected an item, they help place it on a take home hanger and put it in a covering bag. The service was what I have come to expect at DXL, always polite and helpful.
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December 2023 by Patricia Harwood
The store looked great! This store in Naperville, Aurora area always looks Great! Since my nephews live in Kansas I was heading in for socks and gift cards. The sales person was there to help me out right away. May my day easier.
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October 2023 by Joseph Moser (Chinsworth)
Typically I am not one to ever leave reviews, however in all the years I’ve been to retail stores/worked at retailers I have never received better customer service then what I received from Robert, I’m not sure what he is being paid however it is not enough
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August 2023 by Michael Garbin
I go to this store because I feel it has a better selection than other stores that are not as busy. The store was busy with a number of customers. This gave me the opportunity to look through things that might interest me and not be pressured. I found some nice causal shorts and shirts that were just what I was looking for.
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August 2023 by Doug Zeitlin
There is already a one inch tear in new pants less than two weeks old. Come on now, that is not acceptable.
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July 2023 by J
Store closes at 7 p.m., which is kinda early considering how few locations they have. $55 for plain jeans. Customer service was non-existent, not even a hello. It is sad considering that Casual Male and other predecessor stores were really great at it. At least try to sell me something...
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June 2023 by Ana McLaren
Sad I got not the option for zero stars!! Store it is ok,clothes selection it is ok , prices ok....but customer service poorLack of empathy. ...Rude customer service. ...Difficult to reach. ...Keeping the customer waiting. ...Not using the right channels. ...Poorly trained or uninformed representatives. ...Lack of human contact.Happens yesterday at Naperville location 6/21/23 at 1.07 pm when I stopped to pick up a merchandise that I bought online,I do not know her name but I am sure she will know who is writing this review.
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May 2023 by Karl Ferraren
Employees were nothing but helpful with finding clothes and explaining how their clothing fits / picking out a good combination of clothing for me :) Thanks Rob!
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April 2023 by Jose Peralta
Good selection of clothes I was looking for, very knowledgeable staff
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February 2023 by Amethyst Holman
Typically when I shop for clothes, I'm lucky to find anything in my size. Then if I do, it's the only option in the whole place and outrageously overpriced. I think every fat person can attest to that experience. Clothes shopping almost always strips my dignity and leaves me in tears.DXL was the complete opposite experience! Walking into the store, everything was clean and spacious and I felt welcome right away. The woman working there was super helpful and had a fantastic personality, and even made me feel cute when I checked out the hats by the counter.Both my father and I, the big people we are, were super impressed with the service and selection and have added DXL to our "places to go for clothes that fit." Forget shopping online in shame or scouring supermarkets and leaving empty-handed, the next time I need a work shirt or a new pair of pants, I'm going right back to DXL. They made me feel like a person, and I can't wait to do business with them again soon!!
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February 2023 by Austin “Skippy” Moran
I forgot to catch the Ladies name but she was awesome and helped me out tremendously!Such a riot too! ?
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February 2023 by Hungryasabear
Great selection, fantastic service. Always has great deals.
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February 2023 by Michelle Gramza
Very helpful. Took the time to look for what we wanted in other stores and online.
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December 2022 by Denis Duffy
Customer service was good. The associates let me shop and helped me when I needed it. Felt like this was a smaller store than other DXL stores, so the selection wasn't as large.
