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October 2024 by Lynda Pratscher
Bought 2 kitchen counter brass stools. They are classic and comfortable. As much as I like my purchase, what really stands out is the customer service here. Well done!
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October 2024 by William Littig
Always can find a great deal or find!
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October 2024 by jacob “Chicken” holland
You can check in at 6 am if your a drop and hook
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September 2024 by Sudeep Davis
A wide variety of household goods at this outlet. They are combined outlets of both Crate & Barrel and CB2. Associates are friendly and helpful. It's certainly a treasure hunt for those looking for goods deals. Convenient location in Naperville.
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September 2024 by Belle Stylist
We purchased some larger pieces for our business from here and were very happy with the service we received from Paula! Lovely store and very helpful staff
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August 2024 by Alexis Matella
Had a great first experience. Lisa was extremely welcoming and helpful! She was wonderful to work with and went above and beyond. Larry is awesome too! He went out of his way to carry a chair across the store for us so we could see it next to other furniture we were looking to purchase. Will definitely be coming back!!
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July 2024 by Uzbek Inc
Garbage place just like garbage manager , layers !! We been told 2 times trailer empty can pick up we came 60-70 miles 2 times trailer not unloaded , its been 10 days bunch of layers idiots !
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June 2024 by Meg Cappel
A level of service I would not expect at an outlet.
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June 2024 by julie manny
No longer a place to find deals. Broken furniture in need of major repairs is still had a very hefty price tag. Small items are priced basically like the store.
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May 2024 by Rodney sandel
Bought a few things
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May 2024 by karl reuter
update: I contacted crate and barrel customer service and they made everything right. Linda with customer service was wonderful to work with and the store managers at the outlet followed up on promises made when I explained the below to them to make everything right. Very impressed by customer service after having an issue.
Original review: workers were very friendly and I purchased a Zahn table at what I thought was a fair price. When I got home a couple hours away and I looked at my receipt I see that they piecemealed a different table top to a different base with some brackets that are not made for this table. No warning as they sold it to me. Buyer be warned at this place if you’re purchasing a table.
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May 2024 by ziad khoury
Good quality furniture for a descent price. We found a patio table that we really like.
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March 2024 by gagan jhajj
Truck unloading waste of time 5:30.hours .appointment no work
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March 2024 by Samantha
Gone down hill since they changed the pricing structure. Need to update the bathrooms, definitely not the cleanest
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March 2024 by Kristy Molander
Massively overpriced for the quality and cost it would take to restore. Furniture with deep gauges and missing shelves are discounted %40 off original price. Making most deeply damaged items still come in at $7-900. Leather couches with scratches and visible marks from tape pulling off the finish-still marked at $1500. Not worth throwing good money after bad.
