Brought a friend who recently had a green card and chase ignored to open an account for him even though he had his bills and other proof for documentation.
Then he went to BOFA took 20 mins to open an account
May 2024
Very rushed and rude banker who was from India. She was irritated by our presence. It was a horrible customer experience. I was planning to transfer my account to chase bank but after this experience I will stay where I am. She needs some coaching.
November 2023
Super lazy and extremely rude employees, I live walking distance from this branch and never done anything here, every time going Plainfield location, interesting thing they sitting don’t doing anything and saying we are busy, don’t come here wasting time, never seen kind of Chase branch before.
