Bill Jacobs BMW of Naperville is Chicagoland's premier BMW dealership, known as an award-winning, #1 volume dealer in the Midwest. It has a beautiful facility with a large inventory and streamlined process. The experience is described as the best car buying experience, with a smooth, enjoyable, no-hassle, and no high-pressure process that is similar to purchasing at the Apple Store. The staff is fantastic, professional, and knowledgeable, often asking questions first to help customers make informed decisions. Many employees have long tenure, which contributes to great service. The dealership takes care of its employees, who in turn take care of the customers, creating a pleasurable experience that brings people back. It is highly recommended.
The whole process was amazing. Jose and team made it a smooth and quick process - thank you very much!
November 2024
I live in Delaware and saw a vehicle on Bill Jacobs' lot. Preston O'Sadnick did an awesome job throughout the entire deal. He was very patient, answered a LOT of questions, and took a lot of pictures for me. I flew out to see the car and happily drove 12 hours back home in it. Thanks Preston!
November 2024
Christian is the man to go to! Funny, professional, and hard working!