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November 2023 by sparty snoopy
Here is my experience so hence the 1-star.I made an appointment for an oil change and tire rotation.After finding a day that worked (Tues. morning) and some back-forth ... I was told to bring in my car Monday afternoon and I could get a loaner.I stop by around 1:30 and I am basically given a speech about how the loaners are not returned until later in the day. When is 1:30 not the afternoon? And I mean a speech. LONG.So I am told to come back later, they will call, when a loaner is available. Stupid me.I get a call and go back. Fill out paper work. Sign. Get into the loaner (the car looked and felt ancient) and as I shift gears, I have no idea what gear it is b/c the lights on the panel don't work for the gears.I go back in and tell one of the workers, he gets in the car, tries to adjust lights... and nothing. He then tells me to count the clicks.Seriously?Today's experience was a total waste of my afternoon.
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November 2023 by Jim McMahon
I recently had Becker's do some work on my 2013 Audi A4 that the dealer recommended. I used Becker's because the procedure was well within their capacity. As when I had B's do work on my previous VW Passat, the work was done extremely well and the price was very fair! There was no attempt to upsell me on services I didn't need.I recommend Becker's to anyone looking for competent, fair, honest car service. I'll absolutely use them again on my A4Service: Auto exhaust system replacement
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November 2023 by Ed Kellison
This place is fantastic! I do a lot of work on my own cars but when the job is too big I take it to them. The diagnostic is always comprehensive and they include pictures and help explain what is wrong.
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August 2023 by Rob Smucker
Becker Service Center is amazing! We have been using them for over 10 years and are always so very pleased with the job they do. They have serviced our BMW X3 and our Audi. We would not consider going anywhere else. They are extremely competent, friendly, and knowledgeable. Our car has never run better.
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June 2023 by Jim Hayes
While visiting family from out of town, I experienced a rattling sound while driving in reverse and wanted a thorough inspection of my vehicle. My sister-in-law recommended Becker Service Center and I was not disappointed. The customer service was second to none even providing a detailed downloadable courtesy inspection with pictures. The repairs were completed same day and I experienced no further issues diving 1000 miles back home.Service: Auto brake replacement
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June 2023 by James Walker
Went in a couple of weeks ago to get a diagnosis for A/C not working. After a few hours they had the issue pinned down, but didn’t have parts on hand to fix that day. I was scheduled for the next open slot. I like their drop off policy which allows you to drop off the car early AM or even the night before so my daily schedule isn’t interrupted. They do a wonderful job of keeping you updated on the progress of services as well.Definitely feel well taken care of at Becker.Services: Air & cabin filter replacement
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June 2023 by Barbara L.
Becker Auto installed a fuel pump that went out after 3 months. I live in VA, and Becker Auto did not pay my 145.00 diagnostic fee. Prety lame since it had a 1 year warranty!!
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May 2023 by Jenny Harris
Becker Service is the best! I have been going to them for a few years and they take great care of my car. Recently I had an oil change and they alerted me to a nail in one of my tires which they quickly fixed and they also let me know about other services that I might need done. The employees there are transparent about car maintenance and whether your car needs the fix now or in the next 6 months or so. I highly recommend!Services: Tires
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May 2023 by Lisa Mcclease-Kelly
So impressed! The owner and staff truly care about their clients. It can be difficult as a woman to go into an automotive shop, I felt totally at ease at Becker Service Center. Highly recommend.
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May 2023 by James Nicholas
I have a 2001 Porsche 911 all wheel drive & recently had a major electrical problem the turned out to be a failed alternator as well as bad battery. They were both overdo for replacement so I was not surprised by the findings. Upon further checking, a few other replacements were required as well. I also requested an oil change as well as other fluid flushes. Becker was very busy at the time bust able to complete the services rendered in 1-1/2 days. I would strongly recommend them to others if you want great service and friendly employees to work with.Services: Oil change
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April 2023 by Sheryce Young
I recently used Becker to check my suspension and fix a rear window. They were thorough with a full inspection, quick with the repair at a very reasonable price. They provided suggestions without trying to upsell you unnecessary. Will use them again in the future.Services: General repairs & maintenance
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April 2023 by Steve Haller
Just when I thought I can no longer find a decent repair shop, I found Becker’s.Fast, friendly, great customer service, affordable at nearly half the cost of the dealer in town.Greg from Becker’s and his team have earned a repeat customer here, and I would encourage everyone looking for a great local shop to give them a call.Services: Steering & suspension repair
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April 2023 by Jose Ramos
DON’T come here !This place is absolutely garbage, do not trust these people they do not care about you nor your car nor your hard earned money.At first I only took my car here because it is close to home and it is all I knew.But after feeling like they don’t the job serious and feeling my car actually run worse than when I brought it in, and ever since then it’s been a constant battle with them trying to fix what they screw up.I’ve taken it to other mechanic shops since and they refuse to work on it due to the excessive damage and stripped bolts and missing caps, and just a complete lack of accountability.They refuse to fix what they ruined, and are charging me a lot of money to fix what they messed up, not even a discount.Do yourself the favor and just take your hard earned money elsewhere.Also while I was there I see a young lady dealing with a very similar issue with them and the way they talked to her was pathetic. Economically I’m comfortable, however for that young lady whose car it sounds they ruined too, I feel for her, looks like they put her in a bad situation.Don’t let your wives or daughters go here alone.Shop full of snakes.The positive reviews here absolutely have to be friends and family of theirs.Never again.
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March 2023 by KEVIN THOMAS
Unexpectedly my coil spring snapped and Becker was able to fit me in and got it repaired the same day I called. I've been to them several times and they've always done a good job. They are good at diagnosing problems and communicating pairs and costs.Services: Steering & suspension replacement
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March 2023 by Kyle Stamm
Had a great experience bringing my Wrangler in for some belt and pulley issues. They fixed it up and had me back on the road the next day They provided a really detailed report about the car and suggested a few bits of maintenance that were LONG overdue. The report came as an easy to access link with photos, which I really liked. That said, I never felt pressured to do more than I needed to, nor did I feel like any of the suggestions were unwarranted. Great, honest, thorough and won't break the bank. Can't ask for more, will definitely be bringing my vehicles here in the future.Services: Oil change
