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October 2023 by Sum Lau
Life saver!Needed to replace a battery for our kid toy car on wheel, couldn’t find anything online or reasonable pricedEven amazon doesn’t carry it and the one vendor do not do two days shipping with amazon will be like 2+ weeksBut we cant wait any longerSo glad they have in stock here! Came here, the manager was on duty, helped me to locate the battery quicklyPaid, got me out the door in two min!So pleas with the product and how friendly of the place!The place do look empty….
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October 2023 by Jon Kalscheur
Batteries Plus in Naperville always provides me with excellent selection and friendly/ helpful service.
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July 2023 by cheezits721
Its an ok place. Picked up batteries i needed. Gentleman working there was speedy, but his attitude was short. Maybe he was having a bad day. Hope it gets better, my guy.
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June 2023 by Fawad Ahmad Ziai
Please don’t go here, they overcharge people.
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June 2023 by Paul B.
I called when I didn't have access to a computer. I asked if they had AA sized Nimh rechargeable batteries in stock. The individual (Mark) asked for a part number. I said I wanted a AA Nimh battery. He said to bring it in so he could get a part number. I asked for the manager, Mark said that he was the assistant manager. I told him that he should know this. He hung up on me.Very poor training, rude. That is a standard product available everywhere from hardware stores to home centers. A quick search when I got to a computer of AA Nimh shows exactly what I was looking for, two brands at Batteries Plus. Available dozens of places.I used to be a Batteries Plus franchisee. I knew what I was looking for. This was unacceptable.
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May 2023 by Richard Hutton
Always helpful with good advice on battery care ( I own an RV so need this) and they always have what I am looking for. Highly recommend this store!
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May 2023 by Jimmy Mccarter
DONT SUPPORT! I went in to get my screen fixed and he promised a time and price. Not only did it take a hour over promised ( would be fine if they were busy) but when I got it back my rear camera and flashlight were no longer working, I stated that before leaving and Mark told me he would fix it for free the following day verbally and in writing . I get a call 8am next day, saying his boss told him he can’t fix it as PROMISED and I can come in and pay for a new camera. Sound like a scam and more than that HORRIBLE business. I’d save your time and money.
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May 2023 by Rezjanae Phillips
Do not take your items to this place. They fixed my phone but now something else is broken. I was Promised it would be fixed then they tried to get more money out of me. These people are scammers !!!! Go somewhere else
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January 2023 by Bea Fodor
Over the years, Batteries Plus has been THE place to go for odd batteries, watch batteries and 2 car batteries. Be patient in these small businesses as the staff focuses on several customers.
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December 2022 by becca Shu
Was in there last week Ralph was amazing and funny. Made me feel welcomed I even bought batteries I didnt need . I will be back
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December 2022 by Shehzan Bata
Guy was definitely professional. Quick stop and go and battery was replaced.Thanks a lot.
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November 2022 by Ирина Маляр
Thank you for the excellent work and pleasant communication, to that very competent person who sold us 4 batteries 1131MF,SL131SA NOVENDORITEM BAT31SA. Best regards, Yuri&Irina Maln
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November 2022 by Mike S
Chuck was of great help installing the battery in my car when the old one left me stranded in the middle of the road. 5 stars, thank you!
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October 2022 by John Webb
I have used this store fodr many years now and have never been disappointed in the products or the service.
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September 2022 by John Honcharuk
The team saved me big $$$ as they were able to both program and cut a replacement car key fob. More than 50%less than the dealership.
