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August 2024 by Lynn Thielsen
The saleswoman addressed all of our needs.
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August 2024 by Kayla Wollenzien
Lana was great. I always love the furniture at Ashley. It’s reasonable and still classy. Thank you for helping me furnish my new home!
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August 2024 by Howard Pierce
Overall it was fine. One complaint I have is I was expected to pay the full amount even though my couch will not be delivered for 4 weeks. I was expecting to pay 25% down and the balance upon delivery had that been the case I would have give 5 stars
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August 2024 by dan g p
Frank helped me a lot, excellent customer service.
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August 2024 by Mark Gould
Two thumbs up to our rep Malika! Very kind and friendly.
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August 2024 by Michelle Gershon
Our salesperson,Lara was fantastic very helpful and sweet
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August 2024 by Nick Pierce
Malika was wonderful to work with. She was not pushy and new when we were ready to make a purchase. She was very helpful.
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August 2024 by Nicole Ostrowski
Malika helped us in store and she was incredibly kind and helpful. She made our experience shopping at Ashley an enjoyable one. We got an incredible deal on a living room set. They always have great deals and sales going on.
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August 2024 by Anahi Mondragon
Coran was extremely helpful and kind. We were not pressured and felt very confident in our purchase.
Edited to add, be prepared to wait forever and receive no valid updates. Trying to get ahold of any live agent with Ashley is impossible. Better off cancelling the rest of my order than wait for this to continue to be delayed, going on close to 2 months delayed now. Removed 2 stars for that, people in store are friendly but be prepared to wait.
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August 2024 by Yvette Gonzalez
I was really happy with the customer service in store buy very disappointed after my furniture got deliver.
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August 2024 by Ruth Thomas
I’m pleased with my visit to Ashley. I went to price an item and walked away with an approval for account. Never intended to but I was blessed. The service was amazing. This is my second purchase and the service was impeccable.
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July 2024 by Tim Christy
Lana was very helpful. We will continue to come back when we need furniture. ?
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July 2024 by Tiffany Lewis
My initial experience was not good. The manager, I'm assuming ( she had a long white coat) was not so kind. She never greeted me and when she noticed I may need help, she asked which door I entered and made a point to make an excuse why no one greeted me. She said the entrance I came through was for employees only. However, there are no signs or locking doors for any patron to be told otherwise.
Now after that poor encounter, I was pleasantly greeted by Melissa. Melissa was very friendly, kind, and helpful. She helped me choose a nice piece of furniture. I wasn't able to decide at first, but I came back on a Sunday and Melissa was there to help me. She remembered my name and the piece of furniture I was interested in. Melissa made up for the very rude manager who could take a few pointers from Melissa in customer service.
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July 2024 by Tommy Carr
It was experience, I did make a purchase. However the sectional I did not purchase due lack of styles to choose from.
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July 2024 by Alvin Boggs
Great customer service. Made everything a very simple experience
