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April 2024 by Jennifer Sutton
My appointment went great and them Aarti took the time to find just the right pairs of glasses for me!!! Thank you so much!!!!
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March 2024 by Larry Tellerino
Had a really good experience with store # 5496 ( Naperville ,IL )Associate Vyoma & Erica and I would also like to give a huge shout out to the doctor that performed my eye test unfortunately, I didn’t not get his name. Honestly, everybody in the store was super friendly and helpful.
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March 2024 by Michelle Boice
Aarti was a wonderful help in picking just the right thing… she’s so helpful and kind. Truly an asset to this business and exactly who you want to deal with customers
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March 2024 by Latasha Keeton
Agent was patient and friendly, extremely knowledgeable.
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March 2024 by Jessica Stephens
we really enjoyed working with regina. she was so sweet and helpful! my son wanted the same glasses. he found the style but not the correct color. while she was looking through the computer not only did she find the correct color but she also found that his glasses were still under warranty! his prescription changed a bit so we did get new glasses but they also replaced the glasses w the old prescription to use as a backup :)
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March 2024 by Nathan Guill
Aarti was super helpful and friendly. Made the whole experiance go smoothly and was extra patient with us. Deserves a promotion for sure.
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March 2024 by victoria tassone
Great experience here, Erica and Regina were super helpful. They made it a very easy process to get glasses. Highly recommend!
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March 2024 by Keith Jensik
Great job! Good deals!
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March 2024 by Tanya Paskadi
Trinity is amazing!!! So friendly, knowledgeable, and very helpful!!!
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March 2024 by Kathi Douglas
I visited America's Best in Naperville on Route 59. At first I couldn't find the location and had to call the store three times for directions. When I finally walked in, Trinity greeted me. I asked who was the one who helped me with directions and she said it was her. She was really kind in explaining the directions to me and how to get there (3 times). She is also the one that helped me with my order for new glasses. Trinity's customer service was outstanding! You can also tell that she was a leader in the store. She listened to my needs and really focused on me and what I needed. Top Gun Customer Service! Also, by the way, her boss is really amazing as well! ?
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March 2024 by Claudette Schmied
I used to go to the Bolingbrook IL location but recent customer service was lacking. Husband went to the Naperville location and we were so impressed with the manager and staff that I also went there for my new glasses. Everyone was friendly, helpful, patient, and very honest. I had a wonderful experience here and as long as this manager and staff are there, we will make this our family eye glass place!
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March 2024 by Special Lady
Thank you so much for your help Ericka you and your staff are awesome and I love how you all work as a team. Much appreciated.
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March 2024 by Hakeem J
This place is genuinely the very best around. Closer locations have opened to me and my family in the 10+ years that we’ve been coming here for all of our eye care needs, yet we’ve continued to return to this particular location because the service you receive here is just that good! Everyone is knowledgeable, helpful and very professional. This is especially true of their general manager Erica, who helped us on our most recent trips as we sorted out a manufacturer related issue. She was very communicative and accommodating, and also does a very impressive job of getting things moving along for customers when it becomes unexpectedly busy inside. There couldn’t be a better team assembled to run this America’s Best! Thanks to you all for being so great; it does not go unnoticed and is truly appreciated by those of us who rely on your services.
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March 2024 by Elizabeth Gretz
Great job as always. Greeted by Nancy who is so cheerful and helpful. Great options offered by Needy as well as best values available. Erica was super helpful too! Love this crew. Thank you!
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March 2024 by John Del Riccio
Erica was great. The staff was very helpful. The process was very smooth.
