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March 2024 by Loretta Golden
I came in with tax issues that were professionally managed and the tax person was very likeable and pleasant.
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March 2024 by Kim Hughes
Jenny in Murphysboro always does a great job and is very knowledgeable. She will always do my taxes!
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February 2024 by Billie Cameron
Odessa is very efficient, kind and professional
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February 2024 by Monica Sherrill
Odessa was very nice and she made I had knowledge about stuff I didn't know about. I appreciate her and thank you Odessa for being patient with me.
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February 2023 by DOUGLAS REIMAN
My first, only and last dealing with H&R Block occurred this week. As retired military I guess I expected at least some competency and courtesy from H&B manager Burns, I received neither. Agreed to appointment 5 days in advance, sent confirmation, sent me email asking me to gather all docs (which I did which took hours) then confirmed receiving docs and reconfirmed appointment. Then one hour before appointment called and cancelled appointment - said manager "too popular" to see me before some weeks. Then got call from manger ranting and raving about why due to her popularity she lied about all those emails and such. Yet when I begged her to just stop harassing me she refused to hang up and continued with her ranting and raving on phone. So why did they ask for all those Docs if they knew could not keep appointment? Makes you wonder if they are running some kind of identity theft operation. I wouldn't deal with H&R block ever if I were you - something very strange about this operation - unless they are all raving idiots.Douglas Reiman
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February 2023 by Barry Waddington
Jenny was great she explained everything in detail. It is always a great experience with Jenny.
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February 2023 by C C
If confused about taxes or just overwhelmed, don't fret Jenny B at the Murphysboro, IL office has your back
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April 2022 by Leslie Fairless
H & R Block is the best! Jennifer Burns at the Murphysboro, Ill office rocks. She is so knowledgeable about the tax laws. She makes you feel welcome. She goes above and beyond to get your taxes done correctly.
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April 2022 by Olivia Blackmer
Because of Jennifer Burns she is amazing and answered any and all questions I had. Very professional and prompt to my needs in a timely manner.
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April 2022 by Megan Dodds
My tax lady Jenny is the best sweet as can be always going the extra mile even though I moved to a different state I am still going through her
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April 2022 by Katie Hickey
The woman who worked with me was very friendly and reassuring!
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March 2022 by Jennifer Baseden
Jenny was amazing very fast got me in fast funny friendly and explain everything. Before I signed thank you again see you next year
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March 2022 by Bailey Saldana
I had an appointment at the Carbondale HR Block, and I had the worst experience I have ever had filing my taxes. Immediately after leaving the Carbondale office, I drove to the Murphysboro office, where Carrie greeted me, and she and another employee (I think her name started with a J) helped me. They were both able to answer all of my questions and address my concerns. They seemed knowledgeable in tax law, both federally and for multiple states. I am considering switching tax companies next year after my experience in Carbondale, but I may just switch offices since they were so amazing.
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February 2022 by Renie Presutti
Jennifer Burns was awesome. She explained what she was doing and made sure I understood. She was very pleasant .
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April 2021 by Carolyn Levesque
Jenny was amazing. She explained everything and gave me options. She really knows her stuff!!