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“R.P. Lumber in Murphysboro really made my day! I went to the front desk with a 35-year old front door insulation strip and began to ask if they had this replacement part. As I was talking a brand new door insert was laying on the counter! I couldn’t have been happier. I had gone to five stores looking for this part. Many thanks to Josh and Kevin who were so friendly and efficient. Now I can restore my door to its original condition. Much appreciation for the great service.Thank you, PattyCarbondale, IL”
“Great job by staff today while I shopped in the garden area. It is very well stocked with clearly marked pricing. Staff was friendly and helpful. They even loaded my truck. Also, AMPLE customer parking!”
“I had driven off a curb in my eletric wheelchair in St Louis, and a few days later, it broke a section of frame. (I must have cracked it and didn't notice) I'm 2000 miles from home, thinking our vacation took a serous set back. Went to Cottons Ace Hardware to get some items for an emergency repair to get through my vacation and home. An employee named Austin came out to the van with my wife. We talked about what our plan was to make the temporary repair. Instead of going into the store and getting my wife what we needed. To my surprise, he took the wheelchair into the store and made the repair. I was shocked. What a great employee, but it's not just that. The owner was fully aware of what was going on and let Austin go ahead with the repair. That is costumer service that sadly is lost these days. I can not say enough Great Things about Austin or the boss and Cottons Ace Hardware for saving the day. Like I said, I live 2000 miles away, but I highly recommend Cotton Ace Hardware. Give them one shot to satisfy your needs. I'm sure you'll find the same service I did. They are not in business to make repair. On this occasion, they really stood up. However. I'm confident they will listen to your needs and give you the service you need. GREAT JOB COTTON ACE HARDWARE.”
“They always have exactly what I need at a price that's unbeatable! And being a member of the savings club makes my dollars go farther. Harbor freight never disappoints!”
“It's 2023 and I wanted to write a quick review to note the huge improvements this business has made over the past year. In the past it was a little difficult to find help and now there appear to be people stationed all over the building regularly. They have nice register attendants and usually have everything I need for my projects. If you've gone in the past and had issue with help or something, try them again. They're doing good things.”
“We visited Lowe’s on Memorial Day to tackle some projects. Upon arrival, we spotted something special in one of the veterans parking spots. As a Navy veteran and with my wife working at the VA, we were touched by Lowe’s gesture to honor those who have sacrificed for our freedoms. We chose Lowe’s over other stores because of the 10% discount they offer for my service. Kudos to Lowe’s for making me feel appreciated!”
“It's 2023 and I wanted to write a quick review to note the huge improvements this business has made over the past year. In the past it was a little difficult to find help and now there appear to be people stationed all over the building regularly. They have nice register attendants and usually have everything I need for my projects. If you've gone in the past and had issue with help or something, try them again. They're doing good things.”
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“Most of the time they have everything I need. Once in awhile they need to stock the shelves a little faster. Considering the volume of customers they keep up pretty good.”